I am having problems trying to save an image of the primary C drive on a new XP machine. Its a very basic build of just the OS, Office 2003 and a few utilities. I have done this process many times before and used the restored image as a starting point for different machine builds without any problems. As this 'basic build' image is nearly a year old, I want to update it, so I restored the image as I've done many times and had no problem. I then made the few required changes (updated MS Updates, Java, etc) and tried to create a new full backup image. This is when I hit the problems. Firstly I tried to save the image to a network folder where I normally store my backup images, but the backup froze the system when the progress bar was about 30% done (time left showing about six minutes). Then I tried saving locally to a different partition on the same drive. This time the backup completed successfully (apparently), but when I restore or check the archive I get the following error message: Acronis Error E0007020: The archive is corrupted. Lastly I tried saving to the Acronis secure Zone, but the backup failed giving the following message: Backup archive has been completed with errors. I have tried all three scenarios repeatedly and get exactly the same results every time. I've used TI for years and, aside from the occasional problem, fund it to be very reliable. This is the first time I've seen a problem like this and I'm completely perplexed because I'm using the same Acronis rescue disk on the same hardware that I've used successfully so many times before. It also makes no sense that the results are so different when the only thing that's changed is the target location. I've tried searching the Knowledge Base for the errors but there's nothing there (not the first time this resource has yielded nothing). What's going on? Any ideas?