I have posted on this forum a couple other times with similar issues. Basically, I purchased TI8 to use at work as I'm the IT Manager for a non-profit agency. I was tired of spending 5 to 6 hours rebuilding every new PC from Dell with our volume licensing, etc. So, I spent about a week inquirying with other IT Professional's on Discussion forums about which Imaging product is most recommended for my purposes. Acronis TI was the winner in this endeavor. However, after a total of 5 attempts (meaning ... 5 different images being restored multiple times, etc.) I still am not able to make an image of a good install of WinXP Pro, Office, NAV, etc. and restore that image to the hard drive of a computer. The last attempt, attempt #5, I did not setup the domain, etc. I simply installed all applications and downloaded all (except SP2) windows critical updates, imaged the drive, and then restored the image to another hard drive. I still am not successful. Here is the latest info: 1. Upon booting up the restored image, the following message appears: Windows could not start because the following file is missing or corrupt: <windowsroot>\system32\hal.dll. Please re-install a copy of the above file. 2. I used Google to find similar problems/solutions. I attempted a few of those solutions (i.e. bootup to recovery mode and rebuild the boot.ini file, etc.) but nothing worked. Please let me know what other information I can provide to help you provide me with some insight to be able to use TI8 Images to build new computers/hard drives. Your assistance is greatly appreciated!