Unable to remove program

Discussion in 'ESET NOD32 Antivirus' started by vgk, Jul 17, 2008.

Thread Status:
Not open for further replies.
  1. vgk

    vgk Registered Member

    Joined:
    Jul 17, 2008
    Posts:
    2
    I'm trying to remove the 30 day trial and cannot do so. It just says that it needs to access a system resource - which seems to be the .msi file that was used for set-up.

    Suggestions?

    (I'm running Vista Ultimate + SP1)
     
    vgk, Jul 17, 2008
    #1
  2. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
    525
    Re-download, reinstall NOD. Reboot and uninstall.

    Are you logged in as an Administrator?

    Try right clicking the uninstall icon and see if you can select "Run as Administrator".
     
    PaulB2005, Jul 17, 2008
    #2
  3. vgk

    vgk Registered Member

    Joined:
    Jul 17, 2008
    Posts:
    2
    I am logged in as an administrator and that doesn't work.


    It just tell me that the older version cannot be uninstalled and that I should contact my technical support group.
     
    vgk, Jul 18, 2008
    #3
  4. Kosak

    Kosak Registered Member

    Joined:
    Jul 25, 2007
    Posts:
    711
    Location:
    Slovakia
    Hello,

    check, if Windows Installer service is enabled through services.msc. If yes, download MS Cleanup and try use it.

    Regards
     
    Kosak, Jul 18, 2008
    #4
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...