Unable to remove program

Discussion in 'ESET NOD32 Antivirus' started by vgk, Jul 17, 2008.

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  1. vgk

    vgk Registered Member

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    Jul 17, 2008
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    I'm trying to remove the 30 day trial and cannot do so. It just says that it needs to access a system resource - which seems to be the .msi file that was used for set-up.

    Suggestions?

    (I'm running Vista Ultimate + SP1)
     
  2. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
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    Re-download, reinstall NOD. Reboot and uninstall.

    Are you logged in as an Administrator?

    Try right clicking the uninstall icon and see if you can select "Run as Administrator".
     
  3. vgk

    vgk Registered Member

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    I am logged in as an administrator and that doesn't work.


    It just tell me that the older version cannot be uninstalled and that I should contact my technical support group.
     
  4. Kosak

    Kosak Registered Member

    Joined:
    Jul 25, 2007
    Posts:
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    Location:
    Slovakia
    Hello,

    check, if Windows Installer service is enabled through services.msc. If yes, download MS Cleanup and try use it.

    Regards
     
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