Unable to re-install PrivacyExpert 2003 after formating

Discussion in 'Other Acronis Products' started by rrand2330, Oct 27, 2005.

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  1. rrand2330

    rrand2330 Registered Member

    Joined:
    Oct 25, 2005
    Posts:
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    Location:
    usa
    When attempting to re-install my program the wiszard will not accept the serial number and move to "next." Any suggestions?? ---Dan
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello rrand2330,

    Please create a screen shot of the installation step with the "Next" button greyed (and the serial number entered) and send it to us along with your purchase information (i.e. purchase e-mail, serial number etc.).

    Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.

    Thank you.
    --
    Semyonov Vasily
     
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