Unable to open Word and Adobe documents after installing and running Spybot S&D

Discussion in 'other anti-malware software' started by nospamsam, Jan 17, 2004.

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  1. nospamsam

    nospamsam Registered Member

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    Jan 15, 2004
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    Lafayette, Colorado
    Urgent!!!

    After installing and running Spybot S&D I am unable to open any Word or Adobe documents that come to me via e-mail attachments.
    Need urgent assistance fro my business..
     
  2. nospamsam

    nospamsam Registered Member

    Joined:
    Jan 15, 2004
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    Location:
    Lafayette, Colorado
    Re:Unable to open Word and Adobe documents after installing and running Spybot S

    Email attachment window says OE is not letting attachments through due to potential threat.
    Is SpyGuard possibly too much on guardo_O How do i fix?

    NoSpamSam
     
  3. Nick

    Nick Registered Member

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    California
    Re:Unable to open Word and Adobe documents after installing and running Spybot S

    Sounds like a setting in Outlook Express may be the cause.

    In Outlook Express, click on Tools in the upper left hand corner, then go down and click options, then click the security tab. In the Virus prtection section, uncheck the line that says "Do not allow attatchments to be opened or saved that could potentially be a virus". Click apply and then OK.

    See if that helps.
     
  4. Pretender

    Pretender Registered Member

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    Virtual Paradise
    Re:Unable to open Word and Adobe documents after installing and running Spybot S

    If you have any Symantec products then you might want to ck out:


    http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=7952&start=0
     
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