Unable to install NOD32 v4 or v5

Discussion in 'ESET NOD32 Antivirus' started by ramirez1, May 21, 2012.

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  1. ramirez1

    ramirez1 Registered Member

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  2. Marcos

    Marcos Eset Staff Account

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    You're getting error 1705 during driver installation which means: The dependency service does not exist or has been marked for deletion.

    I assume that permissions for the BFE service were altered by malware. Please follow the instructions mentioned in this KB article:
    http://kb.eset.com/esetkb/index?page=content&id=SOLN2861
     
  3. ramirez1

    ramirez1 Registered Member

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    I followed the steps on the article but I notice that the BFE service was not starting up. I was getting access denied when trying to start it.

    Looking at the logs and searching Online I found that I needed to change the permission on a registry key

    Code:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE\Parameters\Policy
    Instead of allowing "All Users", I matched the settings from my machine.

    Once I rebooted everything is back to normal.

    Thanks for your help.
     
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