Unable to install new version

Discussion in 'SpywareBlaster & Other Forum' started by LSUSandie, Nov 23, 2005.

Thread Status:
Not open for further replies.
  1. LSUSandie

    LSUSandie Registered Member

    Joined:
    Nov 23, 2005
    Posts:
    2
    Location:
    Spring, TX
    Re: SpywareBlaster 3.4 released!

    I've been using SpywareBlaster v3.2 but saw the information about the update last night. When I tried to uninstall the older version as instructed, I received the following error message:

    *red circle w/white x inside*(graphic image)

    the uninstall log file"C:\program Files\spywareBlaster\unins000.dat" is in a format not recognized by this version of the installer. Cannot uninstall.

    **********
    * OK *
    **********
    I searched the knowledge base, but did not find any problems like this one. I'd really appreciate any help.
     
  2. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Most of the time that can only be resolved by re-installing the older version....then un-installing that version before installing the newest version. By chance do you still have the older version ?
     
Thread Status:
Not open for further replies.