I have just installed TrueImage 11 and have a few issues: I emailed support but haven't had an answer. Firstly, a comment. The program is obviously comprehensive - probably too full of features to be user friendly. The help files are of more use to those who wrote or know the program backwards: there are too many cross-references. I start out trying to do something and find that after having to go from one link to another I have forgotten what I was trying to do in the first place! Am I right in assuming that I need to set up a "Secure Zone" to place the backups in, and to be able to recover my programs and data from if the HD blows up? I have tried a dozen times to create a Secure Zone on my USB external WD HD (J drive) - which I use only as a backup. It has about 200Gb free. But each time Acronis gives the error "Not able to create Secure Zone on the selected drive". I have tried from the toolbar menu and the program menu to no avail. Any ideas?