Unable to completely remove Outpost from my computer

Discussion in 'other firewalls' started by CJsDad, Feb 11, 2006.

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  1. CJsDad

    CJsDad Registered Member

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    A message keeps showing up "Cannot delete wl_hook.dll: Access is denied".
    Is there someone who can help me with this?
     
  2. Eldar

    Eldar Registered Member

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    Hi CJsDad,
    Seems like the file is in use by Windows.
    Mind you I'm no expert on this, but I did experience the same with the Xfilter.dll from FilseClab.
    Trying to delete this file in Safe Mode would have cut off my internet connection. :doubt:

    You could reinstall OutPost again and then making sure nothing runs in the background prior to uninstalling.

    Best wait until someone else confirms or gives you more information on how
    to proceed.
    You could also take a look at their forum. ;)
     
  3. CJsDad

    CJsDad Registered Member

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    My 30 day trial of Outpost Pro is up so I wanted to completely remove the program before I tried my second firewall, Look N Stop.
    I want to decide between the two FW programs before I make one of them my final FW.

    I tried to reinstall OP but the download freezes about halfway through and it always happens when it gets to wl_hook.dll.

    I would ask at their forum but do I have to register just to ask one question or is there another way around that?
     
  4. CrazyM

    CrazyM Firewall Expert

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    Have you tried booting into safe mode and removing it?

    Regards,

    CrazyM
     
  5. Eldar

    Eldar Registered Member

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    Seems there were already some issues with it as discussed here. :doubt:
    Doing a search on their forum will certainly reveal others having the same problem.

    Hope you'll get it removed in Safe Mode, but like I said above be careful. ;)
     
  6. CJsDad

    CJsDad Registered Member

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    I will try it in safe mode if that doesnt work I guess I will have to register or hopefully find what I am looking for at the OP forum.
     
  7. CJsDad

    CJsDad Registered Member

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    rebooting into safe mode did the trick, no problems at all, thanks for the help. :D
     
  8. The Seeker

    The Seeker Registered Member

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    To handle future 'access is denied' problems, take a look at Unlocker.
     
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