My wife’s work laptop hard drive was failing, it would run for awhile until it got warm and then quit. We bought TI 9, and a 3.5´USB hard drive, did a TI9 clone of the failing hd to the USB drive. Bought a new laptop hd, installed it in the laptop, ran TI9 from the boot up CD and tried cloning from the USB drive to the new drive in the laptop. It ran for hours, never would clone. We tried it many times and every available option in TI9, it would not clone back to the new hd from the USB drive. The old laptop hd was failing, so I installed TI9 on my desktop and tried the above on the desktop, it worked fine, a little slow but it worked. We also reviewed the forums and downloaded the latest version of TI9. My wife needed the laptop for work, so we bought a 2.5” HD USB enclosure and installed the new drive in it, and then cloned the old laptop drive to the 2.5” USB enclosure, it worked the first time and only took maybe 25 minutes. My question after all that, why could we not clone/copy/restore from the USB HD to the new drive in the laptop? It worked on the desktop? We want to use the USB HD as a back-up for the laptop.