Hello, I am using TI9 (build 2323). I created an image containing two drives (locally, C: and G:, both are partitions of the same physical drive). The image was automatically split into 5 DVD-size files. I want to restore a single file. I right-clicked on the first of the 5 image files and chose "Plug". After proceeding through the screens, I chose only the single drive within the image containing the file I want. I almost immediately heard the sound that Windows makes when it detects a new device, but after about 30 seconds, TI reported that it was unable to assign a drive letter. I re-tried using Operations/Plug Image from within TI. Same result. I also re-tried selecting both drives within the image - same result. I have seen other posts asking for several screenshots and report files to be submitted. I don't mind the screenshots, but the Acronis Report include information from several sectors on the disk, some of which contain pieces of source code from programs that we do not want distributed. Has this issue (unable to mount images) been resolved?