Ubuntu 7.04 assistance needed.

Discussion in 'Acronis True Image Product Line' started by AaronAnderson, Apr 26, 2007.

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  1. AaronAnderson

    AaronAnderson Registered Member

    Joined:
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    Trying to install true image server for linux version 3883 onto ubuntu 7.04.

    OK. In previous versions of Ubuntu, all I needed to run was the following to make the Acronis installer happy:

    Code:
    sudo apt-get install rpm build-essential linux-source linux-headers-`uname -r`
    
    The installer bombs on installing the kernel module. I think it's because the default install of Ubuntu 7.04 uses this kernel:

    Code:
    aaron@aaron-desktop:~/Desktop$ uname -r
    2.6.20-15-generic
    
    the -generic might be throwing things off. Installing "linux-source" just installs a package named "linux-source-2.6.20" so the installer probably can't find the proper source files.

    I don't know. I've attached the appropriate log files.

    Please advise.
     

    Attached Files:

  2. AaronAnderson

    AaronAnderson Registered Member

    Joined:
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    Posts:
    65
    Tried building and installing with dkms.

    Code:
    sudo dkms build -m snapapi26 -v 0.7.16 -k 2.6.20-15-generic --config /boot/config-2.6.20-15-generic --arch i686 --kernelsourcedir /usr/src/linux-headers-2.6.20-15-generic/
    
    Returns

    Code:
    
    Preparing kernel 2.6.20-15-generic for module build:
    (This is not compiling a kernel, only just preparing kernel symbols)
    Storing current .config to be restored when complete
    Running Generic preparation routine
    make mrproper....(bad exit status: 2)
    using /boot/config-2.6.20-15-generic
    make oldconfig....
    make prepare-all....
    
    Building module:
    cleaning build area....
    make KERNELRELEASE=2.6.20-15-generic -C /usr/src/linux-headers-2.6.20-15-generic/ SUBDIRS=/var/lib/dkms/snapapi26/0.7.16/build modules....(bad exit status: 2)
    
    Error! Bad return status for module build on kernel: 2.6.20-15-generic (i686)
    Consult the make.log in the build directory
    /var/lib/dkms/snapapi26/0.7.16/build/ for more information.
    
    
    
    make.log:
    Code:
    DKMS make.log for snapapi26-0.7.16 for kernel 2.6.20-15-generic (i686)
    Thu Apr 26 23:58:27 EDT 2007
    make: Entering directory `/usr/src/linux-headers-2.6.20-15-generic'
    find: /linux: No such file or directory
      CC [M]  /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:205: warning: ‘kmem_cache_t’ is deprecated
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c: In function ‘sa_cache_emlist_init’:
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:785: error: ‘SLAB_KERNEL’ undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:785: error: (Each undeclared identifier is reported only once
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:785: error: for each function it appears in.)
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c: In function ‘sa_cache_emget’:
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:819: error: ‘SLAB_ATOMIC’ undeclared (first use in this function)
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.16/build/snapapi26.o] Error 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.16/build] Error 2
    make: Leaving directory `/usr/src/linux-headers-2.6.20-15-generic'
    
    

    Certainly this is enough info to get some help! :isay:
     
  3. AaronAnderson

    AaronAnderson Registered Member

    Joined:
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    65
    Bump for support. Installation works perfect with Debian 4.
     
  4. foghorne

    foghorne Registered Member

    Joined:
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    Posts:
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    Location:
    Leeds, Great Britain
    I suggest you raise a support request.

    F.
     
  5. AaronAnderson

    AaronAnderson Registered Member

    Joined:
    Jul 28, 2006
    Posts:
    65
    Official support requested. I'll keep this posted with the outcome.
     
  6. AaronAnderson

    AaronAnderson Registered Member

    Joined:
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    Posts:
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    Support said to do this:

    Code:
    sudo dkms build -m snapapi26 -v 0.7.16 -k 2.6.20-15-generic --config /boot/config-2.6.20-15-generic --arch i686 --kernelsourcedir /usr/src/linux-headers-2.6.20-15-generic/
    It resulted in this:

    command output:
    Code:
    Preparing kernel 2.6.20-15-generic for module build:
    (This is not compiling a kernel, only just preparing kernel symbols)
    Storing current .config to be restored when complete
    Running Generic preparation routine
    make mrproper....(bad exit status: 2)
    using /boot/config-2.6.20-15-generic
    make oldconfig....
    make prepare-all....
    
    Building module:
    cleaning build area....
    make KERNELRELEASE=2.6.20-15-generic -C /usr/src/linux-headers-2.6.20-15-generic                                                                             / SUBDIRS=/var/lib/dkms/snapapi26/0.7.16/build modules....(bad exit status: 2)
    
    Error! Bad return status for module build on kernel: 2.6.20-15-generic (i686)
    Consult the make.log in the build directory
    /var/lib/dkms/snapapi26/0.7.16/build/ for more information.
    

    make.log:
    Code:
    DKMS make.log for snapapi26-0.7.16 for kernel 2.6.20-15-generic (i686)
    Sun Apr 29 21:09:32 EDT 2007
    make: Entering directory `/usr/src/linux-headers-2.6.20-15-generic'
    find: /linux: No such file or directory
      CC [M]  /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.o
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:205: warning: âkmem_cache_tâ is deprecated
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c: In function âsa_cache_emlist_initâ:
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:785: error: âSLAB_KERNELâ undeclared (first use in this function)
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:785: error: (Each undeclared identifier is reported only once
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:785: error: for each function it appears in.)
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c: In function âsa_cache_emgetâ:
    /var/lib/dkms/snapapi26/0.7.16/build/snapapi26.c:819: error: âSLAB_ATOMICâ undeclared (first use in this function)
    make[1]: *** [/var/lib/dkms/snapapi26/0.7.16/build/snapapi26.o] Error 1
    make: *** [_module_/var/lib/dkms/snapapi26/0.7.16/build] Error 2
    make: Leaving directory `/usr/src/linux-headers-2.6.20-15-generic'
    
     
  7. AaronAnderson

    AaronAnderson Registered Member

    Joined:
    Jul 28, 2006
    Posts:
    65
    Code:
    http://download.acronis.com/sl/wxecbpbozmrweypgtwkl/support/ticket/995195/snapapi26_modules-0.7.19-1.noarch.rpm
    
    rpm -Uvh snapapi26_modules-0.7.19-1.noarch.rpm
    
    
    sudo dkms build -m snapapi26 -v 0.7.19 -k 2.6.20-15-generic --config /boot/config-2.6.20-15-generic --arch i686 --kernelsourcedir /usr/src/linux-source-2.6.20/ 
    sudo dkms install -m snapapi26 -v 0.7.19 -k 2.6.20-15-generic --config /boot/config-2.6.20-15-generic --arch i686 --kernelsourcedir /usr/src/linux-source-2.6.20/
    
    
    
    
    
    

    That fixed it. woot.
     
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