Uber reports a sharp rise in government demands for user data

guest · Nov 21, 2019

Uber reports a sharp rise in government demands for user data
November 20, 2019
https://techcrunch.com/2019/11/20/uber-transparency-government-data/

Uber says the number of legal demands for riders’ data made by U.S. and Canadian authorities has risen sharply in the past year.

The ride-hailing company said the number of law enforcement demands for user data during 2018 are up 27% on the year earlier, according to its annual transparency report published Wednesday. Uber said the rise in demands was partly due to its business growing in size, but also a “rising interest” from governments to access data on its customers.

Uber said it received 3,825 demands for 21,913 user accounts from the U.S. government, with the company turning over some data in 72% of cases, during 2018.
That’s up from 2,940 demands for 17,181 user accounts a year earlier, with a slightly higher compliance rate of 73%.
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Uber said that the rise in demands for customer data presents a challenge for the ride-hailing company, previously valued at $82 billion, which went public in May.

“Our responsibility to preserve consumer privacy while meeting regulatory and public safety obligations will become increasingly complex and challenging as we field a growing number of government requests for data every year,” said Uttara Sivaram, global privacy and security public policy manager at Uber.
Despite the rise in overall law enforcement requests, Uber said it “has not received a national security request” to date.
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