Try to make an Image

Discussion in 'Acronis True Image Product Line' started by ena, Nov 20, 2006.

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  1. ena

    ena Registered Member

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    Hi,

    I have problems to make an image on cd-r's, ther appears several errors in the log and the drive stops; also with dvd+rw's or dvd+r's the drive get stop after a few seconds. Ther was 'nt a problem to make the rescue cd.

    o_O o_O o_O

    It is ATI 7 and the OS is XP SP2.

    Thanks before.
     
    Last edited: Nov 20, 2006
  2. Tabvla

    Tabvla Registered Member

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    What software are you using to burn the DVD?

    In ATI 7 you cannot backup directly to DVD. You create the backup on your hard disk and then use a DVD burning product (e.g. Nero, Roxio...) to burn the .tib archive to the DVD. If the archive is bigger than the size of the DVD then you need to tell ATI, when you create the archive, to split the archive into blocks that will fit on the DVD.
     
  3. ena

    ena Registered Member

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    The burnsoftware that i use is "Sonic Digital Media Projects."

    Also thxs for the good tip for making .tib archives on a DVD.
    :thumb:

    Is it posibly to put back .tb archive on the hdd by means of the usb of the PC with the rescue cd in case of an invalid OS? (image be for example on a external hdd) o_O
     
  4. Tabvla

    Tabvla Registered Member

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    Yes you can restore a system partition from an image that resides on an external USB drive. If your system becomes corrupted, boot from the CD and then restore from the USB drive.

    However, you must test this first to make sure that the Linux kernel has the necessary drivers to "see" the USB drive.

    To test do the following:
    • Create a backup archive of some data files (e.g. My Documents)
    • Restart
    • Boot using the CD (Linux)
    • Restore the test backup to a NEW location (NOT the source location)
    • When completed boot into Windows
    • Check that the test restore is OK
     
  5. ena

    ena Registered Member

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    OK, greatfull thanks. :)
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello ena,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please note that as Tabvla said Acronis True Image 7.0 does not write to DVD discs directly, it utilizes third-party UDF-packet DVD-writing software. To be able to write backups to DVDs we recommend you to install a UDF-packet DVD-writing software such as Ahead InCD or Roxio DirectCD, format DVD discs by means of this software and then use formatted discs with Acronis True Image 7.0. Acronis True Image 7.0 supports DVD-RW, DVD+RW and DVD+R discs. Due to certain specifications it does not support DVD-R discs.

    You can also you two-steps method described by Tabvla to store the image archive to DVD discs.

    Please also be aware that UDF versions higher than 2.01 are not supported in Linux based Acronis Rescue Environment, i.e. when using Acronis Startup Recovery Manager or 'Full' version of Acronis True Image 7.0 Bootable Rescue CD. So, please make sure that you use UDF versions 2.01 or lower.

    In case the appropriate UDF packet DVD writing software installed and all of your DVDs are properly formatted, but you still can not write your images to DVD, please collect the following information:

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post;

    - Reproduce the problem and collect Acronis True Image 7.0 Home log which can be saved from Tools -> Show Log -> Diskette icon;

    - Have you received any error messages? What exact error messages? When exactly have you received them?

    - Describe actions taken before the problem appears step-by-step.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the information about your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) and the link to this thread. We will investigate the problem and try to provide you with the solution.

    I would also recommend that you download and install the free trial version of Acronis True Image 10.0 Home to see how the software works on your computer. Acronis True Image 10.0 Home has direct DVD writing ability (no third party software needed).

    Thank you.
    --
    Aleksandr Isakov
     
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