Trusteer Compability

Discussion in 'other anti-malware software' started by JerryM, Sep 30, 2012.

Thread Status:
Not open for further replies.
  1. JerryM

    JerryM Registered Member

    Joined:
    Aug 31, 2003
    Posts:
    4,221
    Is there a list of AVs that are not compatible with Trusteer?
    I found it incompatible with Avast Pro as it made the sandbox unusable much of the time.
    I am using it with Avast anyway, and not using the sandbox

    I wonder if it is compatible with KIS 2013?

    Jerry
     
  2. The Hammer

    The Hammer Registered Member

    Joined:
    May 12, 2005
    Posts:
    5,619
    Location:
    Toronto Canada
    It's compatible with Norton as my bank offers both.
     
  3. safeguy

    safeguy Registered Member

    Joined:
    Jun 14, 2010
    Posts:
    1,709
  4. Trusteer Support

    Trusteer Support Registered Member

    Joined:
    Sep 25, 2012
    Posts:
    6
    Hi,

    Unfortunately, as sandbox features are designed to isolates the browser running under it, it prevents Rapport from protecting it.

    Regarding KIS 2013, please be informed that there are no reported issues regarding Rapport and KIS 2013. If you have encountered a problem related to the combination of these two programs, please let us know about it by submitting a ticket to http://www.trusteer.com/support/submit-ticket.

    Also, as mentioned in a previous comment, you can find a full list of software compatible with Rapport in the following link: http://www.trusteer.com/support/compatibility-other-security-software

    Should you need any further assistance using Trusteer Rapport, feel free to contact our 24/7 free technical support team at:http://www.trusteer.com/support/report-problem

    Regards,
    Trusteer Technical Support
     
  5. JerryM

    JerryM Registered Member

    Joined:
    Aug 31, 2003
    Posts:
    4,221
    Many thanks, Both.

    I appreciate that support is available. Thanks.
    ADDED
    I saw on the compatible software list indications that Kaspersky 2012 had problems. I assume that was mostly the safe run which has been discontinued in 2013.

    Regards,
    Jerry
     
Thread Status:
Not open for further replies.