I recently (last week) purchased Acronis True Image v9.1, Build 3718 w/Universal Restore. I get the error each day (a 4 AM scheduled backup is scheduled) of: TrueImageNotify.exe - Application Error : The application failed to initialize properly (0xc0000142). Click on OK to terminate the application This is an ongoing occurance. I am running XP SP2 with all updates. Nothing else is in the 'scheduler' of XP. I am also running: NOD32 SpyWare Doctor Pest Patrol CounterSpy Trojan Hunter Spyware Blaster This program ran fine for the 1st 2 days I had it, but every day at 2AM my 'anti-spyware' programs run, and also other malware detectives, etc. Is there some 'hook' in your program that is being circumvented? I've been recommending this application to many of my customers, but am now a tad bit wary, as if this issue is an ongoing one (I also had it a while ago while runnig a demo, and you guys had me jumping thru hoops then....with no resolution). In closing, I see here on these forums that many many people are having issues, problems, bugs, etc. Like older versions not being recognized by newer ones (backups), etc, and much much more. What's the dal with that? Are we indeed beta testers? And finally, the documentation for Universal Restore is SEVERELY lacking. I need a step by step, item by item, dry run rehersal as to the procedure to do using the add on module to get it to work. The directions do not give you any clue. Also, how do I restor an image to a Virtual Machine (VMWare).. Lot's of questions, but hey, you have my money now, and I'm gonna make sure I get all the answers.