TrueImage v8, "Processing, please wait..."

Discussion in 'Acronis True Image Product Line' started by aboh, Aug 6, 2005.

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  1. aboh

    aboh Registered Member

    Joined:
    Aug 6, 2005
    Posts:
    3
    Hello,

    I have successfully been using TI v8 on my computer, but I having a random problem that is driving me crazy... I boot with the latest recovery disk, so I can make an image of my SATA hard drive. BIOS reports the existance of the drive... TI loads... But, when I click on the button to make an image (or any other button), I get a "Processing, please wait..." message, and the software appears to hang. When this doesn't happen, TI recognizes the drive within a few seconds. I have not installed any new hardware, software, nor have I made any BIOS changes. Really strange... I thought that perhaps having my computer on a network was causing the problem (perhaps it was searching the subnet for something... thus the processing dely), but as a stand alone computer, I am having the same problem.

    I love this product and use it to clone computers... Awesome! But, I need to know that it will run each time I launch the recovery disk...

    Help!

    Thanks,

    Mike
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Mike,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please let me know what build of Acronis True Image you used to create Acronis Bootable CD? Also please tell what model of SATA controller you use.

    Thank you.
    --
    Ilya Toytman
     
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