TrueImage Deluxe problems

Discussion in 'Acronis True Image Product Line' started by xerces8, Aug 24, 2005.

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  1. xerces8

    xerces8 Registered Member

    Joined:
    Aug 24, 2005
    Posts:
    7
    Hi!

    I got Acronis TrueImage Deluxe (1.0 build 57) from a PC-Format magazine, installed it and created a boot CD.

    The problems :
    - it does not boot, unless I disconnect my USB DVD burner from the PC
    - it does not create an image to another partition. Details :
    - I have partitions C,D,E and a few linux and unused space.
    - I tried to image C to a file on D (more than enough space is free)
    - so I selected "Creare Image", selected the C partition, selected "Store in fixed disc" and lastly I selected D as destination, set the filename to "D:\img1.tib", but When I clicked NEXT, I got an arror dialog saying :
    The file name, location or format "D:\img1.tib" is not valid. Please type the file name or location in the correct format.

    - what is wrong ? How to proceed ?

    - I also tried to save the image to a DVD+RW, but it is ejected and a dialog ask for an empty CD. Does it not support DVDs ? In 2005 ?

    I must say I am greatly disappointed.

    Sincerely,
    xerces8
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello xerces8,

    Thank you for choosing Acronis Disk Backup Software.

    Unfortunately, we are no longer able to provide technical support to customers who are using Acronis True Image Deluxe because we have a new version and do not develop the old one anymore.

    However, you may try a trial version of Acronis True Image 8.0 and see whether your problems persist.

    You can found the information about featureson Acronis web-site.

    If you decide to keep Acronis True Image 8.0 after the trial period, you can purchase an upgrade.

    Thank you.
    --
    Irina Shirokova
     
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