TrueImage 8.0 Linux --error

Discussion in 'Acronis True Image Product Line' started by Eldon, Nov 26, 2004.

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  1. Eldon

    Eldon Registered Member

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    Hi,
    I've installed Trueimage 8.0 linux on fedora core 2. I'm trying to do a full disk image (in x-windows mode) and immediately get an error window "Error -not enough memory". Of course the process terminates. I have 1 gig of memory in this server.

    That's it..all the info I have. How to fix this?

    Regards,
    Eldon.
     
  2. Ingo

    Ingo Guest

    me too.
    Fujitsu Siemens RX300 with 1 GB phys. Ram. Tried to save a 280 GB sized data partition over nfs. Error occurs both on graphical and command-line interface. Debian Sarge with Kernel 2.6.8. Acronis TrueImage 8.0 test version.
     
  3. swz

    swz Guest

    I have the same issue in SuSE 9.1.
    Has anyone solved that problem.
     
  4. Hans Zeta

    Hans Zeta Guest

    Same problem here as well.
    SuSE 9.1Pro
    I am able to create an image of a small partition, but as soon as we try to make a back-up of a large partition (5 Gb) we get the out of memory error message.
    Granted it's only the trial version, but if that doesn't work when we won't take the risk to buy the full version.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for choosing Acronis True Image Server For Linux (http://www.acronis.com/enterprise/products/ATISLin/).

    We are really sorry for the inconveniences.

    This probelm is already fixed but the update hasn't been released yet. You may either wait a little bit till it is released or send me a PM with mentioning of the problem and I will try to help you.

    Thank you.
    --
    Ilya Toytman
     
  6. Hans Zeta

    Hans Zeta Guest

    Thanks for your reply, when will the update be released and what version# will it be.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Hans,

    The date of release is not determined yet. It will be the new build rather than the new version. The build number will be 866.

    Thank you.
    --
    Ilya Toytman
     
  8. Wishyou

    Wishyou Guest

    Acronis, can you give us an ETA on Build 866 for linux?

    I get the same error as mentioned above, and it pretty much renders the linux version I just bought useless. I have to boot from the cd and create backup images, and it is very cumbersome in a production evironment.

    Wish
     
  9. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Wishyou,

    Thank you for purchasing Acronis True Image Server for Linux (http://www.acronis.com/enterprise/products/ATISLin/).

    We are really sorry for the new build being not released yet. It is currently being tested.

    Could you please tell what you mean by "ETA"?

    Thank you.
    --
    Ilya Toytman
     
  10. tachyon42

    tachyon42 Registered Member

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    Hi Ilya,
    ETA is an English acronym meaning: Estimated Time of Arrival
    So Guest "Wishyou" wants to know when it will be released.
    You, and others, may be interested in this website:
    http://www.acronymfinder.com/
    Just don't test me on Russian acronyms!!!
     
  11. bravado

    bravado Registered Member

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    Well...build 879 is the latest and unfortunately I'm having the same error whenever I attempt to create a new image. Bummer! :(
     
  12. colbyco

    colbyco Registered Member

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    I have also updated to build 879 and still receive the 'not enough memory' error when imaging the /boot (ext3) partition.

    this is a great disappointment since i've already spend many many hours with the previous builds that gave the 'sector failure' error.

    does anybody please know a patch or workaround for this? :rolleyes:

     
  13. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello bravado and colbyco,

    Thank you for choosing Acronis Linux Server Backup Software.

    The possible reason may be that some old modules remained in the system after update. Could you please do the following:

    unload snapapi module
    #rmmod snapapi
    then uninstall Acronis True Image Server for Linux
    # ./trueimage-setup -u
    and install the software again.
    # ./trueimage-setup

    This should work for you.

    Thank you.
    --
    Ilya Toytman
     
  14. ehm, what is wrong ?

    rmmod snapapi
    rmmod: module snapapi is not loaded
     
  15. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Hans,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    The message you got means that snapapi module was not running. You may go on with the reinstallation. If you encounter any issues please feel free to describe them here.

    Thank you.
    --
    Ilya Toytman
     
  16. smiffy

    smiffy Registered Member

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    Feb 8, 2006
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    7
    Hi, I am also now recieving this Error. This is very frustrating as I have just purchased a lot licences for this product and now it is not working. I'm running a HP DL380 on Redhat ES 3. I have tried the latest downloaded version. I can't even backup 1 partition.

    Any assistance??

    Pete
     
  17. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Pete,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    Please accept our apologies for the delay with the response.

    The point is that according to the system information file you have provided you use an older build of Acronis True Image 8.0 Server for Linux. I would therefore recommend you to follow the instructions Marian Fadeeva has provided you with (via e-mail) in order to solve the problem you have encountered.

    Please also try to avoid posting duplicate requests in the future, since it is rather hard to monitor them.

    Thank you.
    --
    Alexey Popov
     
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