True Image Home - cloning takes forever

Acronis®*True*Image*Home® version 11.0 (build*8,053)
ASUS laptop running Windows XP

I am trying to clone onto a Hitachi HDD 160 GB to get more storage. The disk is in an enclosure hooked up through the USB 2.0 port. When I start the process (using the automatic features) it goes fine until after booting into the blue screen. Then it seems to stick, or take forever. After 24 hours it still showed only 27% complete - I needed the computer for some actual work so I stopped it at that point. I tried another, identical disk with the same result.

I have cloned before without a problem, and Iseem to be able to create a regular image without trouble (although I don't know if it can be restored!).

I contacted Support twice and have received no response other than the automatic one. The first contact was several weeks ago.

SO my questions are:
1. How long should cloning take?
2. Any ideas what I can do to hurry it along?

Thanks....

 

Were the previous clones you did on this laptop?

You might try updating to the latest build of TI 11 (8,101). Also, have you tried the quiet acpi=off noapic option detailed in Section II of the PLEASE READ BEFORE YOU POST thread?

You could try to contact the Acronis Live Chat support. It's usually much faster than sending emails.

Cloning should be pretty fast if the drivers TI uses properly support the computer's chipset.

 

I suspect it's the same issue as I used to have with recoveries - i.e. the Linux environment. My hardware didn't/doesn't like the Linux drivers and USB 2 reverted to USB 1 - 17 hours for a restore. Creating a VistaPE disk or in your case BartPe disk worked a treat - recovery times were reduced to less than 30 minutes.

 

Hello kimmerer ,

Thank you for your interesting in Acronis True Image

The source for the issue can also be HPA (host protected area) which resides on the source drive. Read the following article to find out more details on solving the issue with HPA http://www.acronis.com/homecomputing/support/kb/articles/907/

If you don’t have Windows password try to leave login field as is and password field empty.

Best regards,
--
Dmitry Nikolaev