I recently bought Acronis True Image Home 2009 and a portable hard drive. I immediately backed up the internal hard drive on my HP laptop computer. I backed up the full image of the hard drive to the external hard drive. About a month later, my internal hard drive crashed completely. I had a new internal hard drive installed on my laptop with no software on it. Since I bought the retail box version of True Image, I used the bootable media provided (CD-ROM) to bring up Acronis to restore the backup image on my external hard drive which was plugged into a USB slot. When I tried to browse for the backup files, Acronis did not detect the external drive. It just listed the CD drive. When I tried to add a hard drive, it would not let me. What do I need to do the get Acronis that is booted from the bootable media to recognize the external hard drive I have plugged in?