True Image Home 11 does not recognise USB drive

Discussion in 'Acronis True Image Product Line' started by IanL, Jul 5, 2008.

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  1. IanL

    IanL Registered Member

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    I used a unused Hitachi 7K200 160GB SATA drive (in an external case) to create an Exact clone of the 80GB SATA hard drive on my Lenovo R60. Run under XP Pro - original 80GB drive has 3 partitions (Lenovo recovery, XP Pro and Vista).

    Clone appeared to create partitions on 160GB OK. Installed in R60 and would boot up in all partitions but when trying to move/resize partitions I managed to mess it all up. Decided start over again.

    I re-installed original 80GB drive and formatted the 160GB drive (in external case) and Windows and Vista recognised it correctly.

    However, when I try to run True Image it fails to recognise the formatted drive and displays a message - "Unable to continue - You have only one drive"

    Has anyone any ideas please?

    Thanks
     
  2. jmk94903

    jmk94903 Registered Member

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    Instead of just reformatting the drive (which isn't necessary for True Image), you should delete all the partitions on the drive.

    If you have software for moving/resizing partitions, you can use that to delete all the partitions.

    You can also delete them in Windows XP:
    Open the Control Panel
    Double click Administrative Tools.
    In Administrative Tools, double click Computer Management.
    In the left hand pane of Computer Management, under Storage, click Disk Management.
    In Disk Management on the right hand side, right click on each partition of the USB drive and select Delete.

    Do not create any new partitions on the drive.

    Repeat what you did before to clone your 80 GB drive.

    Let us know how this works.
     
  3. GroverH

    GroverH Registered Member

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    Suggest you do a reverse clone.
    Put the 80G inside the external case.
    Install the 160 inside the computer
    Boot from the TrueImage Rescue CD
    Perform the clone.
    The sequence of partitions should be the same during cloning as shown in the Disk Management display.
    Do not resize any recovery or diagnostic partition.
    Shutdown and disconnect the external case.
    Reboot with only the new drive attached.

    More details if needed are availble in my guide.
    You might try the procedures listed in My guide to Manual Cloning using the TI Rescue CD. This is work in progress but it should help.
     
    Last edited: Jul 8, 2008
  4. IanL

    IanL Registered Member

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    Thanks to you both for your help.

    I followed jmk's advice and deleted the partition. This worked well and I successfully created the cloned disk. I had some problems adjusting the volume IDs for the second partition (Vista) but that is now fixed.

    I appear to have lost the ability to boot into the (lenovo) service partition - but I am not too worried about that, True Image seems to be good in the recovery situation! (I wonder if doing the clone again with GroverH's method would solve that problem?)

    Thanks again for your great help.

    Ian
     
  5. jmk94903

    jmk94903 Registered Member

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    Sometimes we work magic and sometimes we just grow roses. :D

    I'm glad you got it working.

    Did you activate the Acronis Recovery Manager? That lets you press F11 at boot up to run TI. If so, that would have changed your MBR and probably disabled the Lenovo recovery option.

    However, being able to restore your system to the state where all your software and hardware has been installed and configured with TI is much better than restoring it to how it was when you bought it. So, losing the Lenovo recovery wouldn't matter to me.

    You might want to delete that partition and make part of C: if it is fairly large, but there's no harm in just leaving it alone. There is also the possibility that deleting it might stop Windows from booting because the order of partitions has changed.
     
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