I finally gave up on this software after a week of too many headaches trying to get a reliable backup and the same problems addressed in this forum. I fortunately got my purchase refunded through the third-party I bought it from. I would heavily suggest going with Norton 8.0, (which you can now get very cheap, hint: google), as 9.0 is full of problems too. Thanks for all the suggestions everyone gave me along the way to try and fix. See you all!!!