I have True Image 11 and Vista on Laptop. Installed True Image 11 - works well. THe desktop icon change to a generic icon. I rt. clicked on the true image program in the program files\Acronis\TrueImageHome\TrueImage.exe and sent the icon to the dekstop. Still a generic icon. Restored the computer to factory fresh. Re-installed True Image. After a few minutes or so, the icon changed to generic again. Like I said, the program works fine. Why did this happen and how can I fix it? Thanks to all who try and help me.