True Image changes partition letters please tell me how to stop it!

Discussion in 'Acronis True Image Product Line' started by lezer23, Jan 1, 2006.

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  1. lezer23

    lezer23 Registered Member

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    I want to restore me drive completely from my secure zone. Right before I click comit, though, in the rescue cd, I noticed that TI8 was going to restore my partition but then it said drive letter C--> E and my recovery partition D---> C Obviously I cannot have my recovery partition as c because it would be booted, right? So how can I tell TI to leave the letters the same? Thankso_O
     
  2. lezer23

    lezer23 Registered Member

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    No one has had this problem/knows how to stop it?!!?? I have already contacted acronis support but they have failed to respond in 5 days
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello lezer23,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please let me know your Acronis request # (e.g. [Acronis #123456]) which was sent to you in autoreply to your letter? I will find out the reason for the delay with the response. If you have not received an autoreply then please send me a Private Message containing your e-mail address.

    Thank you.
    --
    Alexey Popov
     
  4. lezer23

    lezer23 Registered Member

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    it was 448034. It was just answered. I do not really understand the response from the tech: Please note, that different operating systems have their own disk
    letters order For example, even Windows 9x and Windows XP have different
    drive letter order. The Acronis bootable rescue media has its own unified
    disk letters order. Please navigate through the disk carefully, looking
    at the Volume Labels and disk/partition numbers.

    We are always at your service should you have any further questions.

    Thank you.
    --
    Best regards,
    Dennis Kurochkin

    Does that mean I should restore the drive?? I dont think he/she understands that it is tru image that says it is going to change the drive letters after I restore.
    Thanks
     
  5. mareke

    mareke Registered Member

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    I've had this problem once before and it was caused by my temporarily putting the drive with Windows on it into another computer. To fix it I had to format C drive (I either used a Win 98 floppy or the Windows XP CD to do the format) and then Acronis wanted to call C drive C instead of E. Another way of doing it if my memory serves me right was to restore the image letting Acronis change C to E and then restore it again and I found it then wanted to change E back to C on the second restore. The problem is if you format C you may destroy the secure zone where your image is but the second method I described may work for you. Another option may be to repair the main boot record and you may find Acronis no longer wants to call C drive E. Others may be able to tell you how to repair the main boot record.
     
    Last edited: Jan 4, 2006
  6. crofttk

    crofttk Registered Member

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    TRANSLATION: When you boot from the Acronis rescue CD, you are booting into a Linux operating system, not Windows and not DOS. Linux calls the drive E but you will find that, upon rebooting the restored drive, Windows will call it the C drive. Therefore, no reason to stop ATI from doing what it is doing.
     
  7. Menorcaman

    Menorcaman Retired Moderator

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    In order to prevent confusion over drive letters when operating from the boot rescue CD, it's recommended that you rename your drive volumes to something meaningfull e.g. MAIN_NTFS, BACKUP_NTFS, USB_FAT32, etc.

    Regards
     
  8. lezer23

    lezer23 Registered Member

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    Then why does it call it C initially then want to change it to E. There is something fishy about that. I have to agree with Mareke and am going to try his second option being that we expirienced this problem before.
    Thanks for all of your help Ill post an outcome. :)
     
  9. Ozmaniac

    Ozmaniac Registered Member

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    crofftk is absolutely correct.

    Also, if Menorcaman says something on a particular subject, you take note - it will be correct. If he makes a suggestion, you should accept that it is well reasoned and worthwhile!:cool:
     
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