9.0 I have True Image 9.0 on my desktop and installed it on my laptop as well. I tried to use this software to backup my laptop to an external hard drive but it presented me with an error msg.: E000101F4 saying that it could 'ntfind hard drive. All the while it is listed in Windows Explorer and I could transfer files to it by drag and drop. I just could not use Acronis to backup. I would like to backuup an entire partition (data and programs) but external hard drive utilities don't like that. Suggestions?