True Image 8 Error Message

Discussion in 'Acronis True Image Product Line' started by Hanker65, Jan 3, 2006.

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  1. Hanker65

    Hanker65 Registered Member

    Joined:
    Nov 26, 2005
    Posts:
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    Upon trying to create a 20GB Secure Zone on my Drive #2 (a 40GB Pri Slave), I get the following Error message:

    The hard disk you have selected is not available when booting your PC and you will be able to restore images from Acronis Secure Zone located on this drive, only from Windows.

    This message occurs upon Activate Acronis Startup Recovery Manger | Next.

    My intentions is to image Drive #1 in the Secure Zone of Drive #2. Does this mean that the F11 boot-up or Recovery Disk will not function to allow my transfering the Secure Zone Image back to drive #1?

    I'm not sure why the Secure Zone's drive need to be bootable. Note that I have the latest build. Your help is appreciated.
     
  2. Menorcaman

    Menorcaman Retired Moderator

    Joined:
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    Location:
    Menorca (Balearic Islands) Spain
    Hello Hanker65,

    Check my reply in this previous thread titled <SiL 3114r SATA (non-RAID) and Security Zone>.

    Regards
     
  3. Hanker65

    Hanker65 Registered Member

    Joined:
    Nov 26, 2005
    Posts:
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    Hello Menorcaman:
    Thanks for the repy and suggestion. I found that I cannot bypass the error message by clicking OK to activate the Startup Recovery Manager.

    Still looking for a solution and the reason why this happens.

    Regards
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Hanker65,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please make a screen shot of the error message which you get when you try to activate Acronis Sturtup Recovery Manager activation?

    If you are not familiar with making screen shots, please read the below step-by-step instructions.

    - Get to the window which you want to make a screen shot of;
    - Hit the (Alt+)PrintScreen button on your keyboard;
    - Run Paint usually available in Start\Programs\Accessories or another graphics application;
    - Choose Paste command in Edit menu;
    - Save the result picture with JPEG format being preferable.

    Please create Acronis Report as it is described in Acronis Help Post.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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