Hello All -- I see there are some questions and doubts about Acronis True Image 8.0 and in fact I do share some of them with you. First of all, according to our upgrade policy if you purchase the previous version within a month before the release of the new one - you are eligible for a free upgrade. So all customers who fall under that category can request a free upgrade without any hesitation. If (due to some unknown reason) you didn't receive the e-mail you can contact Acronis Support, me or any other person in Acronis in order to obtain the upgrade. Now a little bit closer to the product itself. Basically, there is only one significant new feature - now your paging and hibernate files are not included in the image, thus problems regarding big incrmentals and generally bigger image sizes are solved. The image verification before the restore can be also helpful if the image is corrupted, as if you begin the restore - there is no way back. Also we've added a better support to some Linux/UNIX filesystems. Considering what I've written above, I hardly see why it was decided to release a new version at this point, instead of either adding more features to it, or releasing it as an *update*. I knew the release was coming, but I was informed about the exact features only yesterday, so I was a bit confused myself about it. As for technical support - indeed it will be focused on the new version, though I can assure you that if the fix for some problems that occur with the 7.0 version will be done in the 8.0 one most likely the upgrade in this case will be for free - at least it's how I'd do it (meaning if I know that customer A has a problem with 7.0 version and a build XXX of the 8.0 has it solved I *will* give the 8.0 version to that customer for free). Feel free to ask me any questions as usual, I'll do my best to answer them in a timely manner (though I'll be leaving for about a week around August 12 - after that I'll be back to you ). Thank you. Anton.