I am trying to backup my dell d531 laptop with ATI VERS 11. but it looks like its doing a backup (using boot cd..ie not in windows) then just stops.. and sits there for hours.. mouse still works.. I am using a seagate external usb drive ..I had no problems using version 8 on my desktop to the same external seagate drive.. .The pc works normally outside of acronis..no freezups etc. Ive done defrag. and file chk on both disks.. Still freezing though .. Any suggestions..Thanks in advance..