I just bought True Image 11, and every time I've tried to make a file backup (haven't tried create an image backup) it freezes or stalls, I'm running Vista Home Premium. Well today, I contacted ATI support chat and they mentioned there is a known issue with regards to compression. I just set my compression level to none in the options and now everything seems to work. That is complete garbage, I bought this software over Symantec Ghost because I heard it was better . . . the fact that you can't compress your backup is ridiculous. If anyone knows how I can get my compression options to work (i.e., work around to this known issue) I would be very interested. Thank you.