Troubleshooting DNS 1014 events

Discussion in 'ESET NOD32 Antivirus' started by normanm, Feb 15, 2012.

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  1. normanm

    normanm Registered Member

    Joined:
    Feb 25, 2007
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    I'm trying to troubleshoot a DNS 1014 error in my WIN7 admin log ("Name resolution for the name www.kollonity.com timed out after none of the configured DNS servers responded." Since the warning sometimes occurs when I'm not using the computer, some service or app is clearly trying to go online for something on its own. There are a number of candidates -- WIN's time check or WIn updates or...well...who knows. It could also be NOD32AV which updates its anti-virus sigs at intervals during the day. I can't imagine why NOD32AV would go through killonity.com, which, a little research shows, is registered to tucows.com. But I thought I'd check here. There's an MS tech site with three possible solutions, none of which work for me. So I'm trying to track down what's making the call. Any notions would be greatly appreciated.
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
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    Whenever the Update module searches for the latest virus signature database, it's going to attempt to make a direct connection with update.eset.com.
     
  3. normanm

    normanm Registered Member

    Joined:
    Feb 25, 2007
    Posts:
    38
    Thanks. That eliminates one possibility.
     
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