Trouble installing snapapi26 in realtime kernel

I have Echo Enterprise 9.5 imaging a few Hardy and Etch servers. We've picked up a few new Dell laptops with Ubuntu Studio installed and I wanted to see how the gui looked/worked.

The install worked as expected. I let it try and install 0.7.29 but it failed. No problem, I have 0.7.30 and 0.7.35 to test.

0.7.30 - Would not build. Don't have exact error, but it was something about being flagged not to build on this kernel.

0.7.35 - Builds and installs but cannot modprobe snapapi26. Error:

FATAL: Error inserting snapapi26 (/lib/modules/2.6.24-19-rt/kernel/drivers/block/snapapi26.ko): Unknown symbol in module, or unknown parameter (see dmesg)

dmesg | grep snapapi26 :

[ 2685.106879] snapapi26: no version for "struct_module" found: kernel tainted.
[ 2685.107911] snapapi26: Unknown symbol _spin_unlock_irq
[ 2685.108408] snapapi26: Unknown symbol _spin_lock_bh
[ 2685.108914] snapapi26: Unknown symbol __down_failed
[ 2685.109499] snapapi26: Unknown symbol __up_wakeup
[ 2685.109994] snapapi26: Unknown symbol _spin_unlock_bh
[ 2685.110699] snapapi26: Unknown symbol _spin_unlock
[ 2685.111191] snapapi26: Unknown symbol _spin_unlock_irqrestore
[ 2685.111741] snapapi26: Unknown symbol __down_failed_interruptible
[ 2685.112331] snapapi26: Unknown symbol _spin_lock_irq
[ 2685.112893] snapapi26: Unknown symbol _spin_lock_irqsave
[ 2685.113381] snapapi26: Unknown symbol _spin_lock
[ 2685.172630] snapapi26: Unknown symbol _spin_unlock_irq
[ 2685.172740] snapapi26: Unknown symbol _spin_lock_bh
[ 2685.172849] snapapi26: Unknown symbol __down_failed
[ 2685.172967] snapapi26: Unknown symbol __up_wakeup
[ 2685.173101] snapapi26: Unknown symbol _spin_unlock_bh
[ 2685.175225] snapapi26: Unknown symbol _spin_unlock
[ 2685.175745] snapapi26: Unknown symbol _spin_unlock_irqrestore
[ 2685.175839] snapapi26: Unknown symbol __down_failed_interruptible
[ 2685.176021] snapapi26: Unknown symbol _spin_lock_irq
[ 2685.176182] snapapi26: Unknown symbol _spin_lock_irqsave
[ 2685.176288] snapapi26: Unknown symbol _spin_lock
[ 2688.850871] snapapi26: Unknown symbol _spin_unlock_irq
[ 2688.850987] snapapi26: Unknown symbol _spin_lock_bh
[ 2688.851096] snapapi26: Unknown symbol __down_failed
[ 2688.851215] snapapi26: Unknown symbol __up_wakeup
[ 2688.852963] snapapi26: Unknown symbol _spin_unlock_bh
[ 2688.853275] snapapi26: Unknown symbol _spin_unlock
[ 2688.853408] snapapi26: Unknown symbol _spin_unlock_irqrestore
[ 2688.853500] snapapi26: Unknown symbol __down_failed_interruptible
[ 2688.855423] snapapi26: Unknown symbol _spin_lock_irq
[ 2688.855976] snapapi26: Unknown symbol _spin_lock_irqsave
[ 2688.856085] snapapi26: Unknown symbol _spin_lock
[ 2688.883065] snapapi26: Unknown symbol _spin_unlock_irq
[ 2688.883177] snapapi26: Unknown symbol _spin_lock_bh
[ 2688.884112] snapapi26: Unknown symbol __down_failed
[ 2688.884237] snapapi26: Unknown symbol __up_wakeup
[ 2688.885125] snapapi26: Unknown symbol _spin_unlock_bh
[ 2688.885833] snapapi26: Unknown symbol _spin_unlock
[ 2688.885968] snapapi26: Unknown symbol _spin_unlock_irqrestore
[ 2688.886059] snapapi26: Unknown symbol __down_failed_interruptible
[ 2688.886241] snapapi26: Unknown symbol _spin_lock_irq
[ 2688.887896] snapapi26: Unknown symbol _spin_lock_irqsave
[ 2688.888008] snapapi26: Unknown symbol _spin_lock
[ 3182.316150] snapapi26: Unknown symbol _spin_unlock_irq
[ 3182.316801] snapapi26: Unknown symbol _spin_lock_bh
[ 3182.317403] snapapi26: Unknown symbol __down_failed
[ 3182.317931] snapapi26: Unknown symbol __up_wakeup
[ 3182.318425] snapapi26: Unknown symbol _spin_unlock_bh
[ 3182.319135] snapapi26: Unknown symbol _spin_unlock
[ 3182.319628] snapapi26: Unknown symbol _spin_unlock_irqrestore
[ 3182.320166] snapapi26: Unknown symbol __down_failed_interruptible
[ 3182.320759] snapapi26: Unknown symbol _spin_lock_irq
[ 3182.321343] snapapi26: Unknown symbol _spin_lock_irqsave
[ 3182.321828] snapapi26: Unknown symbol _spin_lock

If anyone has a quick fix or any information, it would be appreciated.

This is more informational that a support request. I'm not really concerned that I have to make images of "workstations" from a boot cd. This, however, may be useful information if Acronis is considering making a Linux workstation product as this is the os version that Dell is shipping with their products.

 

Hello cybrsrce,

Thank you for choosing Acronis Remote Server Backup Software.

We are sorry for delayed response.

Please notice that you can find compiling instructions in the /usr/lib/Acronis/Agent/HOWTO.INSTALL file.

If the problem persists, please collect Linux system report the following way:

Download the Linux System Report utility available here and do the following to create the report:

- Unpack the archive: # tar xvf sysinfo.tar
- Make the script executable: # chmod +x sysinfo
- Run the executable: # ./sysinfo

Then please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov