trouble contacting support - Australia

Discussion in 'ESET NOD32 Antivirus' started by maddox, May 19, 2009.

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  1. maddox

    maddox Registered Member

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    May 19, 2009
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    Please help.

    Would anyone know why my emails bounce when I send them to support@eset.com.au?

    o_O Maddox
     
  2. SamSa

    SamSa Eset Staff Account

    Joined:
    May 14, 2009
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    Re: trouble contacting support

    Hello Maddox,

    Thank you for the heads up. I'll investigate this issue.

    Cheers,

    Sam S
     
  3. DannyT

    DannyT ESET Support

    Joined:
    Apr 9, 2009
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    Re: trouble contacting support

    maddox,

    I have just sent an email to support@eset.com.au

    I have not gotten a response yet but it should be here shortly. But in the meantime, what is the error your receiving.

    You can PM me the header information. I can take a loot at it if you would like.

    Cheers!
     
  4. maddox

    maddox Registered Member

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    Danny, Sam, HI,

    I'm a new ESET customer. After the trial I signed up for the Smart Security. I wanted to ask Support how to reset the default protection. I may have allowed some breaches in security during the trial and I wanted to restore the original settings.

    Simon
     
  5. flyrfan111

    flyrfan111 Registered Member

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    Almost all pages which have settings have a "Default" somewhere on them, once you press it, you will be asked if you want just the default settings for that particular page's settings or if you want to revert to ALL default settings for the entire suite.
     
  6. jimbo1199

    jimbo1199 Registered Member

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    May 25, 2009
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    Worse still, the phone either is always engaged, or does not answer
     
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