Trial stopped early

Discussion in 'NOD32 version 2 Forum' started by StMartinsTrr, Dec 28, 2005.

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  1. StMartinsTrr

    StMartinsTrr Registered Member

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    I installed NOD32 30 day trial version on 3 December. I now get a message, after 25 days, saying that I have been using it for more than the 30 days and it will no longer allow me to update. Well... no, I have not been using it for more than the 30 days. I also see that there's an uopdate 1.1341 today, that I'm unable to obtain.

    Note that the pop-up message is not about impending expiry (which would be expected).

    Can anyone advise?


    See info below from NOD32 system tools:

    Trial version
    Days left: 5

    NOD32 antivirus system information
    Virus signature database version: 1.1340 (20051226)
    Dated: 26 December 2005
    Virus signature database build: 6514

    Information on other scanner support parts
    Advanced heuristics module version: 1.023 (20051109)
    Advanced heuristics module build: 1094
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.040 (20051222)
    Archive support module build version: 1142

    Information about installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version: 2.50.41
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version: 2.50.41
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version: 2.50.41

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 319 MB
    Processor: x86 Family 6 Model 6 Stepping 5 (500 MHz)
     
  2. NOD32 user

    NOD32 user Registered Member

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    Can't shed any light on that one from here, but - if you're intending on purchasing anyhow why not take that step. (even if it is a couple of days ahead of when you might otherwise have)
    If you get in touch with a reseller in your area they should be able to help you out with that. BTW - what Country & State are you posting from?
    :)
     
  3. webyourbusiness

    webyourbusiness Registered Member

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    if you're in the USA - there is a $10 mail-in rebate available until the end of the year - now might be a good time to make the jump...
     
  4. Ensign Garak

    Ensign Garak Registered Member

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    Dec 12, 2005
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    Interesting... The exact same thing happened to me today. I began receiving the "can't update because you have exceeded the 30-day trial period," after having downloaded and installed the Trial on December 12. Just like the initial poster in this thread, my 30-day trial has ended with 5 days supposedly remaining (as confirmed by the System Tools - Information screen).

    Considering the previous complaints I have lodged with regard to this software's inability to handle Eudora mailboxes, this latest glitch certainly doesn't encourage me to pop for the full version.
     
  5. Albinoni

    Albinoni Registered Member

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    Wouldn't the wise thing to do would be to email Eset about this as they are the ones who write this program.
     
  6. Ensign Garak

    Ensign Garak Registered Member

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    Perhaps... However, some folks from Eset monitor these boards, too. The last time I encountered an issue with NOD32 (the Eudora mailbox one), an Eset representative responded to my post on this forum more quickly than did the company in responding directly to my E-mail message.
     
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