Transfer License issue

Discussion in 'Prevx Releases' started by softtouch, Oct 11, 2009.

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  1. softtouch

    softtouch Registered Member

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    I want to transfer my license to another user, but I am not able to remove the license at my.prevx.com.
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    We do not support giving licenses/transferring licenses to other users (except in specific circumstances).

    Please let me know if you have any questions with this.
     
  3. softtouch

    softtouch Registered Member

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    Pardon me? You mean, I cannot give my license to another user, because I wont use it any longer? You must be joking, do you?

    I want to know how I can deactivate my PC at my.prevx.com without getting always that error "Error: (CHK00:cool: It is not possible to remove another system from this license at this time"...
     
  4. PrevxWebDesigner

    PrevxWebDesigner Former Prevx Moderator

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    Nov 13, 2008
    Posts:
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    Hi Softtouch,

    I think Joe was implying it's against our TOS to let other people temporarily use your license to cleanup their machine, before transferring it back onto your PC. A permanent move should not be an issue ;)

    Either write into the customer support page (http://info.prevx.com/service.asp), or send me your license key via PM here, and we'll get this fixed for you :)
     
  5. softtouch

    softtouch Registered Member

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    Jan 31, 2006
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    I will do that tomorrow. Its a permanent transfer, not a temporary...
     
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