too long to submit for analysis ??? NOD32 64bit @ win 7 64bit

Discussion in 'ESET NOD32 Antivirus' started by vtol, Jun 25, 2010.

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  1. vtol

    vtol Registered Member

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    what sort of nonsense is that? and what is too long, path name, file name, ... ?

    25-06-2010 13-01-07.png
     
  2. stackz

    stackz Registered Member

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    Poor wording, it means the file is too large.
     
  3. vtol

    vtol Registered Member

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    gotta be kidding! what is the limit then?
     
  4. Cudni

    Cudni Global Moderator

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    What is the size? If only few MB then it is more likely to be path name. If it is massive file (don't know what limit that is) upload it somewhere and just send them the link to it when submitting
     
  5. vtol

    vtol Registered Member

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    13 MB
    would be nice if some knowledgeable Eset mod could comment, whether it is a silly wording or what the limit actually reads.

    the file is non-malicious for sure, but produced an error during in-depth scan and since Eset mentioned to be interested to learn about such files/archives I was trying to get it through via the submit feature.
     
  6. Cudni

    Cudni Global Moderator

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    I'm sure they do want to learn about it and are grateful for submission; as I said while you wait for some clarification, upload it somewhere and send them link to it via submit feature
    see similar
    https://www.wilderssecurity.com/showthread.php?t=275569
     
  7. vtol

    vtol Registered Member

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    so, nobody knowledgeable around from Eset then?
     
  8. SweX

    SweX Registered Member

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    Be patient;)
     
    Last edited: Jun 26, 2010
  9. vtol

    vtol Registered Member

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    no, you misunderstood, I am not in hospital
     
  10. SweX

    SweX Registered Member

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    No I hope you're not in a hospital.
    But you need to be patient with Eset sometimes:D

    patient, forbearance, patience, understand the word (patient) better now?:doubt:
     
  11. vtol

    vtol Registered Member

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    back from hospital, still no explanation from Eset?
     
  12. SweX

    SweX Registered Member

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    Hehe good for you ;)

    No not a word yet :)
     
  13. Marcos

    Marcos Eset Staff Account

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    Cudni has already replied, I cannot add anything more. Follow these instructions to submit a file or report FP to ESET. If the file is too large to be sent by email, just enclose a link to the file.
     
  14. vtol

    vtol Registered Member

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    neither Cudni nor you clarified the matter. Nor was email mentioned but the NOD reporting system - that email? Did not ask anywhere for any sort of instructions.

    The question remaining:

    What is the actual limit?
    And 'too long' just funny wording?

    Why is it so difficult to get a straight answer?
     
  15. Marcos

    Marcos Eset Staff Account

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    I assume the limit for submitting filles via ThreatSense.Net is 3 MB. As for the wording of the message, it's quite old and hence it slipped my attention. It will be amended in the next build.
     
  16. vtol

    vtol Registered Member

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    not fixed in 4.2.58.3
     
  17. vtol

    vtol Registered Member

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    message wording fixed in 4.2.64.12
    17-08-2010 19-26-51.png

    yet still not indicating the user what the max. file size might be ...
     
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