TI7 (613) locks up before checking partitions

Discussion in 'Acronis True Image Product Line' started by marcelser, Jul 22, 2004.

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  1. marcelser

    marcelser Registered Member

    Jul 22, 2004

    I just installed the newest trial release of TI7 (build 613) on a sony vaio running WinXP. Problem is when want to create an Image TI7 locks up just before it analyzes the partitions (the window with the two progress meters opens, but then nothing happens). I installed the trial version on my workstation as well, there it works like a charm.

    Any ideas on why it locks up?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello --

    Thank you for taking the time to contact us and for your interest in Acronis
    True Image (http://www.acronis.com/products/trueimage/)!

    In order to eliminate the problem please download http://www.acronis.com/files/support/schedhlp.reg file and run it on your system. Then please reboot the computer and retry using Acronis True Image 7.0.

    Thank you.

    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA

    Acronis... Compute with confidence
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