TI10 Slow Restore

Discussion in 'Acronis True Image Product Line' started by ol_dave_b, Dec 8, 2007.

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  1. ol_dave_b

    ol_dave_b Registered Member

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    I'm using True Image ver 10 build 4942 and it takes about 2 hours to do a 9 GB restore using the rescue CD. Is this normal? I've tried to make a BartPE disk but can't get it to work. Any help would be greatly appreciated. Thanks in advance
    Dave
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Are you restoring from a USB hard drive? If so, is it a USB 1 or USB 2 connection?
     
  3. ol_dave_b

    ol_dave_b Registered Member

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    No, I'm restoring from an internal hard disk. Also, I forgot to mention, I'm using Windows XP SP2.
     
  4. Xpilot

    Xpilot Registered Member

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    Is this a partition image or whole drive restore? If so even a slow elderly computer should be able to manage 1GB per min. from one internal drive to another.

    But with no details of your computer specs. the extreme slowness could be from a variety of causes.

    Xpilot
     
  5. ol_dave_b

    ol_dave_b Registered Member

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    The image is on a seperate eide drive which is partitioned into 3 seperate drives. The drive I'm restoring to is an sata drive which is also partitioned into three drives of which I'm restoring the first two. I hope this helps
     
  6. MudCrab

    MudCrab Imaging Specialist

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    You might try the Safe Mode version (if you haven't). It sounds like the Linux drivers may not be optimized for your system. The Safe Mode version may actually be faster.
     
  7. ol_dave_b

    ol_dave_b Registered Member

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    Yup, I tried safe mode using the rescue CD. It's strange but even selecting the options is very slow
     
  8. MudCrab

    MudCrab Imaging Specialist

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    Is it just the mouse that's slow or is the keyboard also slow? If it's just the mouse, you could use the keyboard. Tab moves the selection around, Spacebar checks/unchecks, arrow keys, Alt-[letter] for buttons, etc.

    If you're using a USB mouse or USB keyboard, check your BIOS for a Legacy USB option. You may get better results with it on or off.
     
  9. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello ol_dave_b,

    Thank you for choosing Acronis Disk Backup Software.

    Please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
  10. shieber

    shieber Registered Member

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    You can try making a VistaPE CD. Easier than making a Bart CD and can be used to restore an xp or vista hardisk. Just follow Mustang's Free Guide to building a VistaPE disk. The restore (using the VistaPE CD) should then work about as fast as an ATI backup performed within windows.

    You don't have to own Vista to make the VistaPE disk nor have a VISTA install disk -- see Mustang's guide for details:


    https://www.wilderssecurity.com/showthread.php?t=193106


     
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