TI10 Recovery Disk Warning during load full support

Discussion in 'Acronis True Image Product Line' started by LXC, Nov 4, 2006.

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  1. LXC

    LXC Registered Member

    Aug 5, 2004
    Running from the Recovery Disk I select Full Support and Acronis starts to load and shortly posts the message OCHI_1394_0: Error in reception of selfID packets [0x80020000/0x00010018] {count: 0} The only active device connected to the 1394 bus is a hub. Can this warning be ignored?


    Ed B

    <Edit> TI8 Build 937 ran with no errors or warnings.
    Last edited: Nov 4, 2006
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello LXC,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    We need some additional information to investigate this issue thoroughly and to provide you with a possible workaround.

    Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Aleksandr Isakov
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