TI Update link broken?

Discussion in 'Acronis True Image Product Line' started by foghorn, Aug 30, 2004.

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  1. foghorn

    foghorn Registered Member

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    Aug 7, 2004
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    Location:
    Leeds, England
    I have attempted to download the latest (768?) TI version, I log in successfully and get taken to the page which shows the version history for 768 and a Download button. I click on the download button and then get taken back to the login page.

    Is this broken, or am I missing a trick here?

    Thanks.
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Menorca (Balearic Islands) Spain
    Hi,
    Just checked and it works o.k. for me. Probably a daft question but have you gone through the "Product Registration" process?

    Regards
     
  3. foghorn

    foghorn Registered Member

    Joined:
    Aug 7, 2004
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    Location:
    Leeds, England
    Thanks for your reply. Your confirmation that it is not broken led me to dig a little deeper, and I found that my IE Privacy settings were on 'High'. I changed this to 'Medium' and the link now works for me. I have just installed XP SP2, whether this configuration setting is a result of that I'm not sure, but I have not experienced such problems in the past.

    Thanks again.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello --

    This security setting was indeed the cvause of the problem. When it is set to "High" it prohibits any downloads.

    Thank you.
     
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