Hi All, I have been a happy Acronis TI 8 user for some time now. I have used this software without issues in my old dell workstation running windows 2000 pro. I have recovered from many crashes and issues, thanks to the image backup feature of TI. Last year I bought a Dell workstation 690 running windwos Xp pro and did my image backup and of course I though all is well. Today I needed to do image restore and when booting from the full version of rescue media cd, Acronis would not see any of my hard drives. If I boot using the safe mode version of the rescue media, Acronis would see all my internal SATA drives, my external Seagate drive but not my WD external drive. Got frustrated and since my TI 8 was old, I bought the newer version TI 11 with the newest build today and, created a new image and boot rescue media cd and when I boot from this cd, Acronis would not see both external drives. My backup image is on the external drives. Where did i go wrong? Please help.