TI Citrix Mapping and -FDSP switch

Discussion in 'Acronis True Image Product Line' started by systimax, Dec 22, 2005.

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  1. systimax

    systimax Registered Member

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    Hello, Does True Image support mapped drives on a citrix server drive that is reminaged?

    If my drives are M: and N: before the image will they be M: N: after the restore or will it reset to C: and D:

    We use Ghost with the -FDSP switch to preserve the drive mappings when you ghost a citrix box and that keeps the drives at M: N:

    Does True Image support have a switch or can keep the drive mappings the same way when they were imaged like ghost?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello systimax,

    Thank you for your interest in Acronis Disk Backup Software.

    I'm afraid that none of the currently available Acronis True Image versions supports imaging of a mapped drives.

    Acronis True Image 9.0 allows you to backup the local hard drives only.

    You can find more information on how to use Acronis True Image 9.0 in the respective User's Guide.

    Please also take a look at Acronis True Image 9.0 FAQ page.

    Please be aware that Acronis True Image 9.0 allows you to assign a letter to the partition that is being restored. You can find more information on how to perform this action in section 5.3.9 of the above mentioned User's Guide.

    We also recommend you to download and install the free trial version of Acronis True Image 9.0 to see how the software works on your computer.

    Please visit Acronis online store to purchase the full version of the product.

    If you have any further questions please feel free to ask.

    Thank you.
    --
    Alexey Popov
     
    Last edited: Dec 23, 2005
  3. fulbrich

    fulbrich Registered Member

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    Hello,
    I have the same question. I think there is a missunderstanding. Drive M,N are local drives. Citrix names it "mapped" but it is renamed : C becomes M, D becomes N ....
    That means that the Systemdrive is now drive M and C doesn't exist anymore. The problem is that TI images these drives (Disk 0 = M,N...) but after a restore the system is not running. Does TI 9.0 support a System with renamed drives ?

    I am looking for a imaging software which does this. An older Ghost Version had a switch -FDSP to solve this problem but I would like to change to Acronis.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello fulbrich,

    Thank you for your interest in Acronis Server Disk Backup Software.

    Please accept our apologies for the delay with the response.

    I'm really sorry for misleading you with my previous reply. I've misunderstood the initial question because I was not aware about the specifics of Citrix server drive mapping.

    I've consulted with the respective person from our Development Team regarding this issue and he assured me that at the moment the only way to preserve the original drive mapping is disk cloning.

    If you want to back up your Citrix server you can use workarounds described in this document allowing one to re-assign the correct drive letters.

    Please take a look at this FAQ article explaining the difference between Clone Disk and Backup approaches in more details.

    The problem you experienced is related to some Windows peculiarities and caused by the fact that drive letters are automatically changed upon the restored Windows first boot. Usually it happens because of the changes in hard disk geometry. Whatever the case, our Development Team is currently working on the universal drive remapper which will allow getting around this issue.

    We recommend that you use Acronis True Image 9.1 Server for Windows to back up your sever.

    If you are interested in the ability to back up\recover servers remotely, we recommend using Acronis True Image 9.1 Enterprise Server for your purposes.

    You can find more information about the difference between these two Acronis True Image versions at the version comparison page.

    We also recommend that you download and install the free trial version(s) of the product(s) you are interested in to see how the software works on your particular software\hardware configuration.

    You can find the detailed instructions on how to use the above mentioned products in their respective User's Guides.

    We also recommend that you take a look at the respective FAQ pages and Acronis Public Knowledge Base.

    If you are satisfied with the work of the free trial version, please visit Acronis online store to purchase the full version(s) of the product(s) mentioned above.

    Note that we have a flexible system of discounts and the amount of the discount varies depending on the number of copies you want to purchase. In case you are planning to purchase many copies (10 or more), please contact our Sales Team by filling up the Volume Licence Request form available at the Purchase Acronis Corporate Solutions page of Acronis web site.

    If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Alexey Popov
     
  5. fulbrich

    fulbrich Registered Member

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    Location:
    Germany
    Ah, thank you for your answer. I'll give it a try without BartPE. Thanks.
     
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