Hello, I am trial trying out True Image 9 due to problems with Ghost 9 and my frustration with Symantec products overall... yet the same thing is happening with both applications. Now, before I go there... Some brief system stats: --- WinXP Home on Pentium D 820, 2 Gb DDRM, 3 internal hard drives, one external Firewire. Drive capacities are 250 and 120 Gb, two of them SATA. Back to what's going on. --- The new/recovered partition boots up into Windows GUI, but instead of showing the "Welcome" on blue background (I have a standalone system, am its sole user and so use autologin), there is just the Windows XP logo on the blue background and no disk activity. In short: dead air, no go. From what I'm gathering this sounds like an MBR problem. As to how this may be showing up in TI-9, here is what I have done so far: 1. I created a *.tib file on one partition. No compression or security, just plain exact copy modality. I avoid compression unless absolutely necessary. 2. I tried to recover this file to a partition or even totally blank drive (which I have tested for any errors via firmware in full and with chkdisk), and I can only choose the disk or the MBR/Track 0, but not both for some reason. I've included .jpgs of this either/or situation, AND... as you may notice, there is no check-able "Disk" option box above it (whereby it would choose everything by default). 3. I have gone ahead and tried to recover ignoring that I couldn't choose the MBR, but all I get is what I described above (dead air, no go). ------------------ As stated, the same thing happens with both applications, so maybe there is some system service or ? that is interfering with system backup processes overall. Symantec mentioned that having a page file may interfere and to shut it off (set page file to 0), but I already have it set up that way. And it didn't solve the problem with their app either. I've downloaded the suggested floppy and CD MBR fixes mentioned in the "Please Read Before You Post..." at this board and will try that later on today. Yet that's a fix --- I need True Image and my system to pull off the procedures right the first time. Having to backup and/or restore in Safe Mode or similar or from a CD just isn't work-flow practical. ------------------------- So the general situation as of now is that I have no system backup that works, be it by one app or the other. I would be willing to cross over to True Image for it does have certain advantages over Ghost, incl. not requiring .NET. I like my system to run with as MS few services and background junk as possible Thank you for reading and hopefully I'm just missing something and/or this is not a big problem to solve --- and my apologies for mentioning the competition here, but I'm trying to solve a problem that is rather critical.