TI 9.0 - Can't create bootable rescue CD/DVD

Discussion in 'Acronis True Image Product Line' started by alex_123_fra, Jan 18, 2006.

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  1. alex_123_fra

    alex_123_fra Registered Member

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    Hello,

    Just installed True Image 9.0 (build 2337). All is well with it and I was able to back up to a separate hard drive with no issues.

    However, when I try to create bootable media using CD-Rs and DVD-RWs, it comes up with an error message saying "error burning onto bootable CD-R/CD-RW".

    I use Roxio Drag-to-disc as my CD/DVD management utility and never had a problem before. Is it to do with this and the file system it uses to organise the CD/DVDs? I have tried with brand new discs and the same thing happens...I don't get it.

    Any help would be greatly appreciated:doubt:

    Alex
     
    Last edited: Jan 18, 2006
  2. jagsdriver

    jagsdriver Registered Member

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    I just posted a similar request for help. I purchased and downloaded the software today and can't find instructions anywhere to download the backed up files onto a CD.

    Thanks,
    Doug
     
  3. bVolk

    bVolk Registered Member

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    Yes, you should disable Drag-to-disk. If that doesn't help, you may even have to disable Windows' native Write to CD tool for the time needed to create TI Rescue CD, but this latter requirement seems to be very infrequent.
     
  4. bVolk

    bVolk Registered Member

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    jagsdriver,

    To create an image directly to CDs, if that is what you mean, you select the CD drive as the destination drive in the backup procedure, input a filename for the image, select the CD capacity and ... omissis... you are off. TI will prompt you to insert a new CD when the previous is full.

    To restore, you start with the last CD in the set comprising one image. More details in the User Guide you can download from the Acronis site.
     
    Last edited: Jan 18, 2006
  5. alex_123_fra

    alex_123_fra Registered Member

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    Thanks bVolk. I just removed drag-to-disc and TI 9.0 seemed to at least try to start to burn on the DVD, but again the same error message.

    Then I unistalled Roxio media creator completely to see if that might help. Again, the same error message. My last resort will be to disable the native write to CD tool that windows uses (as you suggested), but I don't know how to do this.

    Any ideas?

    Thanks,
    Alex
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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  7. bVolk

    bVolk Registered Member

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    alex 123 fra,

    I see you got it firsthand from Alexey. Just in case you missed this point, I want to stress that CDs are being mentioned throughout. The files written on Recue CD take very little disk space. No point using a DVD disk for that and I remember reading here that somebody had problems for using a DVD for the purpouse.

    I don't expect you shall really need to disable the native Write-to-CD tool, but here is the chain of commands if you ever have to:

    My Computer > right click on CD/DVD drive > Properties > Recording > untick Enable CD recording.

    A very important setting in this dialog is the recording speed you can select (bottom). It makes sense to keep the speed down to half (default is maximum!) when you record data like TI disk images, which are single byte sensitive. You will easily get writing errors if you overlook that. I don't know if this setting is taken into account when TI itself writes the Rescue CD, but it sure incides when you copy your images manually (this time to CDs or DVDs).
     
    Last edited: Jan 19, 2006
  8. bVolk

    bVolk Registered Member

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    Sorry,

    I see I run through the previous Alexey's post a little too fast, so I'm mostly repeating his words.
     
  9. Thiggy

    Thiggy Registered Member

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    I have Roxio Drag-to-Disc running and find that if I put the CD in the tray and leave the tray open so TI closes the tray during creation flow, the burn is successful.

    On a personal note, it seems Acronis would fix this one day. Most everyone closes the tray manually. Odd behavior, at most.

    Best...
     
  10. pepegot1

    pepegot1 Registered Member

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    This is an egregious flaw in Acronis software and should be addressed now! Not being able to create a rescue disk, without the use of such contrivances, is rediculous. It's like buying a car and you have to cross the wires to get it to start-just stupiiiiid!!

    Get with it Acronis!!!
     
  11. alex_123_fra

    alex_123_fra Registered Member

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    Thanks for the help guys and girls.

    I have managed to get it working. Basically, I unistalled drag-to-disc and windows write to cd utility and after using a new disc it burned fine.

    I verified the disc works and it seems ok.

    Just a word of caution, do not use formatted discs that have been formatted after something has been written on them previsously...use brand new, unformatted discs!

    Thanks again all,

    Best wishes,

    Alex
     
  12. Menorcaman

    Menorcaman Retired Moderator

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    Hi Alex,

    Glad that you managed to sort the problem out via the well known workarounds.

    You are correct in saying that "formatted" CDs (Rewritable) should not be used when creating a bootable rescue CD. However, previously used CD+/-RW disks that have been correctly "ERASED" can be used.

    I can't speak for Roxio software but, if a CD has previously been used for Nero Burning ROM compilations, it can be "erased" via Nero's "Recorder" > "Erase Rewritable Disc" menu item. Likewise, if a CD+/-RW has been previously "formatted" for UDF packet writing by InCD (equivalent to Roxio's Drag-to-Disk), it can be "erased" by opening Windows Explorer, right clicking on the CD/DVD recorder and selecting "InCD Erase".

    Regards
     
  13. bVolk

    bVolk Registered Member

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    Hi Menorcaman,

    Having said that, would you be happy using CD or DVD rewritables to store images in the first place?
     
  14. Menorcaman

    Menorcaman Retired Moderator

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    Hi bVolk,

    I believe we are moving off topic here as this thread should be about creating a bootable rescue CD. However, to answer your question - "Yes", but only as a long term archive in support of regular images that I create to an internal dedicated backup drive as well as to a USB external HD. I use the indirect, "two-step", method, burning the split image to Verbatim DataLife Plus media and at never more than half the rated speed of my Sony DRU-510A recorder or the media, whichever happens to be the lesser. Perhaps I'm just lucky, but the only time I've ever had corrupt images is when I first began burning them to DVD+/-RW at full rated speed. Didn't take too many failures before I turned down the revs! :)

    Regards
     
  15. pja51

    pja51 Registered Member

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    Hey guys,

    I'm new to the forum, and was tasked at my place of employment to find a suitable replacement for Norton Ghost. I landed on Acronis, and we are now using it at work to ship out deliverable computers with backup images on DVDs What's strange is:

    At home, I have both IN CD and Roxio Drag To Disk running at the same time, and I am able to create Bootable Rescue Disks with CDs and DVDs with no problem.

    However at work, I can't do this, and I think it's because I have Roxio Drag To Disk running. Same OS (XP), just a different computer, a Dell. I'll try tomorrow.

    But it gets better than that @ home. I am not able to burn an image directly to CDs and DVDs unless I use rewritable media, which takes much longer.

    Going further, If I boot to the Acronis Bootable Rescue Disk, then I am able to write an image directly to preformatted CDs and DVDs. Go figure, any help would be greatly appreciated.

    Thanks,

    Pja51 (Butch)
     
  16. bstansbury

    bstansbury Registered Member

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    I'm still having problems with creating a workable boot disk,.... but I'm at a a very old version of TI=6.0. One of the major problems I've had has been the "Writting Process" in TrueImage of burning a CD ROM." It basically has come down to the fact that I have Roxio Easy CD Creator "DirectCD" installed, along with Ahead Nero- Burning Rom and InCD, plus Windows CD ROM wizard is there also.

    It is not necessary to "Uninstall these programs". Here is a simple way of disableing these programs from running automatically. The automatic part comes in TrueImage when you start to "Create a Boot Disk", it asks you to insert a blank CD ROM (Blank really means blank,.. as in it has not been formated... which destroys the ability to make the disk "Bootable"). As soon as you insert a Blank disk,... DirectCD, or InCD, or Windows CD Wizard jumps on it and sets it up for Drag and Drop. YOu don't get a choice. So then you have two sets of software, each wanting exclusive control over the CD ROM writer and the disk that is there. The fight ends with "Error %%$#*&^%%#$) .

    Here is one way to stop this from happening. Basically, when you first installed these programs, they by default set themselves up to run at startup and load automatically. There is that magic word again. This is so that if you insert a new CD it will automatically set it up for drag and drop. You have no choice in the matter. So the answer is, don't let it start up... that is until you need it. Here is what you can do.

    1. Go to Start > Run > Regedit > and this will open the Registry.
    2. Select the "File" option and Export your current Registry to a file location and name you can remember. This is your backup if you ever want to restore the registry to what it was.
    3. The open HKEY_LOCAL_MACHINE >SOFTWARE > MICROSOFT >WINDOWS >RUN.
    4. In the right side of the folder you will see a list of programs that "RUN" at startup. They are there by folder name and finally end up with the program.exe file name. Here you need to find the program you want to stop from loading at start up. This does not remove the program,.. it only stops it from automatic loading. You can still execute it manually from the "Programs" menu.
    5. Select the "AB Name" of the folder with that program and then right click on it. Then select the delete and it will be removed from the startup.

    By the way, this should work for any program that is in Auto startup that you really don't want to start that way. Not to mention they eat up memory and can cause all kinds of problems in the background when you least expect it.

    Hope this helps someone.
     
  17. Menorcaman

    Menorcaman Retired Moderator

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    Hi bstansbury,

    Why not just click Windows Start > Run, issue the command msconfig.exe, click on the resultant Startup tab and uncheck whichever program(s) you don't want to autorun at startup?

    Regards
     
  18. Menorcaman

    Menorcaman Retired Moderator

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    Hello Butch,

    CDs are not a problem, but are you absolutely sure you can create an image direct to "DVD" after booting into the Linux environment from the rescue CD o_O.

    It would be a minor miracle if you could because, currently, True Image has no capability to write directly to DVD without the assistance of third-party UDF packet writing software. Such software isn't included on the Rescue CD, nor is it loaded from external sources when you boot into the rescue environment.

    Regards
     
  19. bstansbury

    bstansbury Registered Member

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    Hi, Menorcaman ,

    I've also use the "Msconfig" from time to time, but it won't stop Windows CD Wizard. It also keeps bugging you to restart you system and telling you that your in the "Special Startup mode". I also found it won't work unless you actually reboot your system to take the program out of start up. If I'm in the middle of creating something like a music CD, I don't want to have to reboot the system so I can proceed.

    There are several other programs (besides TrueImage) that have a conflict with the Auto Drag and drop features of DirectCD, or nero InCD, such as any program that you are using that wants to make a Music CD, or a DVD backup, or whatever. Whenever you're in a program that "Wants" a new disk to Burn something, and you insert it, you will get a conflict. I would rather have it under my control all the time. If I want to made a Data disk with DirectCD, I can start it. If I want to make a Music disk with Easy CD creator, I start that. If I want to made a video CD with Ulead's VideoStudio, and I insert a blank DVD, I don't want any other program trying to control the disk and ""Crash" my entire DVD program.
     
  20. Menorcaman

    Menorcaman Retired Moderator

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    Hi again bstansbury,

    I recommend that no one should install more than one UDF packet writing application on their system at a time. You appear to have both Roxio Drag-to-Disk (part of DirectCD) and InCD installed although, granted, you now only start one or the other when needed. As Roxio's Drag-to-Disk feature is know to cause problems for TI CD recording capabilities, if possible, I would uninstall it if I were you.

    Also, having installed a third party packet writing application such as InCD, there is no need to also enable Windows XP's built-in CD recording feature. This can be disabled as follows:

    - Open "My Computer", right click on the CD/DVD recorder and select "Properties"
    - In the properties window, select the "Recording" tab and uncheck the "Enable CD recording on this drive" tickbox

    Regards
     
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