TI 9.0.2311 German - faulty installer?

Discussion in 'Acronis True Image Product Line' started by Caranthir, Nov 23, 2005.

Thread Status:
Not open for further replies.
  1. Caranthir

    Caranthir Registered Member

    Joined:
    Jun 9, 2005
    Posts:
    21
    Something seems to be wrong with the TI9 2311 German update:

    - installed it over my existing 2293, but Help - About still displayed Build 2293
    - ran update again, this time got an option to "Repair" (didn't get that in the first run) After clicking "Repair", Help - About in TI9 finally displayed correct 2311 build number
    - however, the TI drivers in Windows\System32\drivers (tifsfilt.sys, timntr.sys, snapman.sys) were not touched by the update anyway
    - currently I'm unable to download the 2311 update from www.acronis.de, the link to the update is there, but when clicking it, I get a "service unavailable" message
    - update still available via www.acronis.com

    Questions:

    - Is the update being withdrawn because of the obviously flawed upgrade process?
    - Why aren't the drivers updated, is this really correct?
    - Why is the German update released before the international release this time?
     
  2. Detox

    Detox Retired Moderator

    Joined:
    Feb 9, 2002
    Posts:
    8,507
    Location:
    Texas, USA
    2 off-topic replies removed - let's stick to the support issue/s raised by the thread starter please.
     
  3. Nordlicht

    Nordlicht Guest

    Hi...

    I've the same issue :

    - installed it over my existing 2293 -> Build 2293 is displayes
    - an update again, this time got an option to "Repair" (didn't get that in the first run) After clicking "Repair", Help - About in TI9 finally displayed correct 2311 build number

    Nordlicht
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Caranthir and Nordlicht,

    Thank you for choosing Acronis Disk Backup Software.

    Please take a look at my posts #11 and #15 in this previous thread. This should explain the situation.

    Caranthir, please try to avoid making duplicate posts in the future, since it is really hard to monitor them.

    Thank you.
    --
    Alexey Popov
     
Thread Status:
Not open for further replies.