TI 8.933 immediatly reboots with Vortex GDT6518RS...

Discussion in 'Acronis True Image Product Line' started by Tender, Feb 20, 2005.

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  1. Tender

    Tender Guest

    Hello,

    is there any way to prevent True Image 8.933 Enterprise from immediatly rebooting when starting with a ICP Vortex GDT6518RS SCSI raid controller?


    Thsnk & regards,

    Tender
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Tender,

    Thank you for choosing Acronis True Image (http://www.acronis.com/enterprise/products/).

    We are really sorry for the inconveniences.

    Please clarify whether the reboot occurs when you launch Acronis True Image under Windows or after booting from Acronis Bootable CD?

    Thank you.
    --
    Ilya Toytman
     
  3. Tender

    Tender Guest

    Wow, that was fast ;-)

    The machine immediatly reboots when trying to boot from TI 8.0.933 bootable CD...


    regards,

    Tender
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Tender,

    Acronis True Image should work properly with your controller. Could you please try the "acpi=off noapic" workaround and if it doesn't help please send sysinfo.txt file to support@acronis.com along with the link to this thread. Please see https://www.wilderssecurity.com/showthread.php?t=55317 for the detailed instructions.

    Thank you.
    --
    Ilya Toytman
     
  5. Tender

    Tender Guest

    I would - if i could; every machine reboots as soon as the message appears (for let's say, half a second) - hitting F11 doesn't work. I'll contact support for we've several machines equipped with that controler...


    Thanks & regards,

    Goesta
     
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