Thunderbird/ Nod32 news feed summary problem

Discussion in 'ESET NOD32 Antivirus' started by Gumby, Mar 22, 2009.

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  1. Gumby

    Gumby Registered Member

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    Hello,

    I have a desktop (Vista 32bit) and a eeepc (dual boot winxp home and Win7 7057)
    On both I use Thunderbird.

    Both computers have the same configurations for Thunderbird via MozBackup I just backup the profile on the desktop to eeepc.

    On the desktop I have a license for Nod32 v 4.0.314.0

    Virus signature database: 3953 (20090321)
    Update module: 1028 (20090302)
    Antivirus and antispyware scanner module: 1199 (20090321)
    Advanced heuristics module: 1092 (20090309)
    Archive support module: 1091 (20090213)
    Cleaner module: 1039 (20090320)
    Anti-Stealth support module: 1010 (20090302)
    System status module: 1210 (20090306)
    Self-defense support module : 1005 (20081105)

    On the EEE I use Avast home free version


    My problem is that I can retrieve the news feeds just fine on both but I have both to show a summary of the feed in the window.

    On the desktop with nod32 I cannot see the summary.
    And with the eeepc I can

    Both are set the same and even in the RSS account settings it is enabled by default to show the article summary instead of loading the web page.

    The only thing that I see differently is that Nod32 is on the desktop.

    Wondering if anyone could give me a clue as how to fix it ? I tried to uninstall Thunderbird and reinstall it but still no summary, but nod32 was automatically included when I open it the first time.

    Thanks
    Gumby
     
  2. mrbrimi

    mrbrimi Registered Member

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    Am having the same problem BUT I only noticed it after installing Internet Explorer 8. Do you have IE8?
     
  3. Gumby

    Gumby Registered Member

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    No I'm still using version 7.6001

    I only use firefox so I had no plans for version 8
     
  4. Gumby

    Gumby Registered Member

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    Uninstalled Nod32 and it works again so it must be a V4 problem.
     
  5. mrbrimi

    mrbrimi Registered Member

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    I disabled e-mail client protection and RSS feed problem fixed so guess we it is back to version 3.

    Hopefully Eset will come up with a fix.
     
  6. mrbrimi

    mrbrimi Registered Member

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    As a workaround I disabled:

    Miscellaneous > Email Client Integration > Integrate Into Mozilla Thunderbird.
     
  7. Gumby

    Gumby Registered Member

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    I got google reader as a workaround because I still want nod32 running in thunderbird
     
  8. Phantoms

    Phantoms Registered Member

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    I've noticed my RSS feeds came through tonight in Thunderbird with only the titles and no message bodies. I was running the 4.0 beta and it was working fine, but bought nod32 and downloaded/installed the latest version yesterday and now my RSS feeds only get Message Title, not the message body.

    Note this includes the Eset news RSS feed I signed up for tonight along with my regular feeds.
     
    Last edited: Mar 24, 2009
  9. edwin3333

    edwin3333 Registered Member

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    Same problem here. RSS's are rather important to me, so disabling the integration for the time being.
     
  10. Marcos

    Marcos Eset Staff Account

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    I was told that turning off scanning of read messages should work as an interim solution.
     
  11. Gumby

    Gumby Registered Member

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    My only question is what else is broke?
    No rss
    No web site protection (I can get on malicious websites)
    2 virus's detected one cleanable one not
    1 maleware

    All this in one week

    No answers from Eset (Only info that they have recieved my case #'s)
    WTH is going on

    I usually boast and get tickled when others have issues and tell them buy nod32 for its protection for now i can only keep quite, because I'm Infected

    Disabling stuff should not even be a consideration, not with paying customers.

    Just my thoughts
     
  12. mrbrimi

    mrbrimi Registered Member

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    Gumby: Response I got from support was that turning off Thunderbird Integration wouldn't lessen mail scanning.

    Hopefully this is a bug that will be fixed, though I would have preferred it if someone in support had actually acknowledged that it was a bug and said that it would be addressed.

    Like you I'm getting annoyed at "the disable a feature to make our product work attitude."
     
  13. Phantoms

    Phantoms Registered Member

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    Marocs, I can confirm that just unchecking "Read email" under Email Clients and leaving Received email and Sent email check allows me to get my RSS feeds again.
     
  14. mrbrimi

    mrbrimi Registered Member

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    What I'd like to know are the security implications to the two "workarounds" that have been sugested.

    1- Uncheck "Integrate into Mozilla Thunderbird"

    or

    2- Uncheck "Read Mail"

    I've gone for #1 assuming this gives me the same protection I had under version 3.

    My concern about #2 is that if "read" e-mails aren't being scanned then it might be possible that a virus might not be dectected by a later updated definition file. Or am I being paranoid?
     
  15. mrbrimi

    mrbrimi Registered Member

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    ESET NOD32 Antivirus v4.0.417.0 appears to have fixed the problem.
     
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