Thunderbird and eset smart security [antispam engine]

Discussion in 'ESET Smart Security' started by Faraways, Jan 18, 2011.

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  1. Faraways

    Faraways Registered Member

    Joined:
    Jan 18, 2011
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    Using Eset smart security for few years now and worked flawlessly. :)

    Lately I (sometimes/3 times last week) got 'error starting antispam engine [19]' while starting my emailclient. It happened suddenly though everything has latest updates. Module antispam works fine with thunderbird (nothing seems to crash or mess up email/spam sorting),I just see the message appear once in a while as notification and in eset's event log ..

    In combination with Fritzbox router I use ESET smart security 4.2.67.10,windows XP registered (SP3) fully updated, malwarebytes anti-malware v1.50.1.1100 registered fully updated and thunderbird 3.1.7.

    Have checked windows eventlog but nothing showing up there. In ESET eventlog the only thing there is: '18-1-2011 22:37:24 Antispam protection Error starting antispam engine. [19] '

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    Dont have more info. Everything is scanned and is clean,no errors or other problems nor recently installed things.

    It is not a big issue but I thought I better put it here so you know about it..
    ;)


    /regards
     

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  2. TyeF

    TyeF Former Eset Moderator

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  3. Faraways

    Faraways Registered Member

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    Jan 18, 2011
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    I was using 5798 yes,today its 5801 database. As soon as I have free time I will uninstall eset and reinstall and see if things get fixed. If not I will get in touch with customer care. Thank you for your kind help :)

    /regards
     
  4. Faraways

    Faraways Registered Member

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    Jan 18, 2011
    Posts:
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    Just wanted to give an update about my small problem with the antispam engine.


    After I have uninstalled my ESET product,reset and did a reinstall of the product i have tested for a few weeks and the problem I had seems to have vanished. :)

    best regards
    Fara
     
  5. tony_m

    tony_m Eset Staff Account

    Joined:
    Nov 22, 2010
    Posts:
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    Hi Fara,

    Thanks for your feedback, glad all is well.
     
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