Those zap mo fo's=0

Discussion in 'other firewalls' started by Mr.Blaze, Aug 4, 2002.

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  1. root

    root Registered Member

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    I hope your days start going better MRBLAZE. :)


    I'll be nice and say no more. shhhh
     
  2. Mr.Blaze

    Mr.Blaze The Newbie Welcome Wagon

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    =0 errrrr it saturday im so angry they still hadnt made an effort to reply back.

    dont you guys find it strange till this day they have not made a simple utlity to remove alll zap completly from your computer=0

    it been what 4 or 5 months since they knowen about the zone alarm uninstall problem for a true clean install.

    so im basicly in this situation cause these guys are to lazy to make a simple uninstall clean up utlity for zone alarm=0
     
  3. Mr.Blaze

    Mr.Blaze The Newbie Welcome Wagon

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    i mean look at these instuctions is this rediculious or what
    Note: Make SURE you Save the file to your hard drive, rather than running it
    from its current location.

    Note: Be sure to install from an account with Administrative privileges, if
    your OS supports them.

    Please do the following. If any of the steps below do not apply to you, or
    you are unable to perform the function listed, please continue to the next
    step.


    1. Open the ZoneAlarm Pro program, go to the OVERVIEW >> PREFERENCES tab,
    and make sure the "Load ZoneAlarm Pro At Startup" box is UNchecked.

    2. REBOOT.

    3. You should now have no ZoneAlarm Pro processes running on your system.

    4. Now run Start, Programs, Zone Labs, and Uninstall. Click "Yes" at the
    prompt for the security check from the Zone Labs security engine (You MUST
    allow this service to shut down in order to remove files).

    WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode. The
    program may not be able to make the proper registry changes in Safe Mode,
    thus generating errors after a reboot.

    5. REBOOT.

    6. To make sure that you can see ALL the ZoneAlarm Pro system files, if they
    are still on your computer:

    a. Right-click on My Computer, then left-click on Explore. When the Windows
    Explorer panel appears:
    - In Windows 95,98,and NT: Click View>Options (in Windows 98, this will be
    called "Folder Options"). Click the "View" tab, then click the "Show all
    files" radio button.
    - In Windows ME, 2000, and XP: Click Tools>Folder Options. Click the "View"
    tab, then click the "Show hidden files and folders" radio button.
    b. Click OK.

    IMPORTANT NOTE: Making modifications to system files may disable crucial
    functions of your Windows operating system. We strongly suggest re-enabling
    the "Hide files and folders" feature once all ZoneAlarm Pro files have been
    removed.

    7. Click on Start, then Search or Find, and select Files. Make sure that the
    location box is set to search your local hard drive (usually C:) or All
    Local Drives.

    Type the following exactly - including any spaces. Delete any FOLDERS found:


    zonelabs
    “zone labs”
    “Internet logs”

    Note: Your alerts log -- ZALogs.txt will be stored in the Internet Logs
    Folder. If for any reason you wish to save your alerts log, simply copy this
    file to another safe location on your hard drive.

    Type the following exactly - delete any of the following files found in
    C:\Windows, C:\WINNT, or any subfolder below those, or in any \Temp folders
    ONLY:

    vsdata.dll
    vsdata95.vxd
    vsdatant.vxd
    vsmonapi.dll
    vsnetutils.dll
    vspubapi.dll
    vsutil.dll (NOTE: Do NOT remove this file from any McAfee folders)
    zllictbl.dat
    zlparser.dll

    Type the following exactly - delete any files found in any folder with
    "Programs" in the pathname):

    zapro
    zonealarm
    “zonealarm pro”

    8. Make sure your Recycle Bin is empty (right-click and select Empty).

    9. REBOOT

    Now you should be able to install the latest version. Double-click on the
    file you downloaded. The installation program will guide you through the
    setup process. (Note that all registration fields require at least 1
    character, even if only a space for company, and "@" for email address). Be
    sure NOT TO choose "Upgrade", as this can cause further difficulties if the
    database is corrupt.

    as a consumer would you want a utlity to update you have to do this every single darn time tell me is it fair.

    when i actualy go out of my way to buy software i expect it to work perty well i dont expect that every time i want to update i have to do the albolve=0

    why havnt they made a cleaner for this im a newby i dont want to go playing in the registry i might relly screw stuff up i mean look at my spelling would you want me re modfieing your registry of course not so why would i want to do it to my computer.

    its insanity i tell you true insanity i wish galvin owned zap then you know that stupit stuff like this wouldnt happen.

    why is it that galvin an independent software maker when his software does something bad he fixs it the next day or the same day and he or some one fixs your problem or answer qustion with a solution so fast.

    but zap who is a big company with partners all over the place has a problem for 4 or more months and there answer to it is the crap albolve.

    how can this be.

    why is tds so much better then zap i tell you why cause the maker cares about his software and people.

    zap ideal is lets give them a huge list of stuff to do it will buy us time where the donuts=)
     
  4. Checkout

    Checkout Security Rhinoceros

    Joined:
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    1,226
    Take a stress pill, Blaze. The uninstall's a pain but it's the same for all of us, and it really isn't so difficult.
     
  5. SKA

    SKA Registered Member

    Joined:
    Aug 2, 2002
    Posts:
    181
    Yo Blaze do following:
    1. save file : zap_clean.txt attached w/this msg to an empty folder eg. C:\Tem1 and rename it to zap_clean.reg
    Hit F5 on keyboard then rightclick this *.reg file choose/leftclick Merge from menu and ok out of any question/dialog window.

    2. Try deleting C:_Restore directory which in Windows ME may not be allowing you to delete certain files of ZAP. You need to boot with a Windows 98SE bootdisk to A;\ prompt and type del C:\_restore or C:~restore If you succeed in this you can then delete C:\windows\Internet logs folder & then do clean install of ZAP after rebooting twice(2 times).

    HTH
    SKA
     

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  6. root

    root Registered Member

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    Hey ska, you really should give Dmut credit for the reg file.
    He's a mod at Outpost forum and wrote this to help the Outpost users clean up their computers.
     
  7. SKA

    SKA Registered Member

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    Yes this text file was provided by DMUT at Agnitum Board and I apologize for any implication in my message that it was created by me or that I was taking credit for his work.

    Full credit definitely goes to DMUT & thanks indeed for the
    pointer<g>

    SKA
     
  8. root

    root Registered Member

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    Hi SKA, thanks. I really didn't think you were trying to take credit for that. Nothing was implied and you were just trying to help. I just thought you might not have thought about giving credit to Dmut, as sometimes those kinds of things just sort of slip by us.
    Also its funny you posted that when you did, because as I was reading the thread, I thought about getting that link and posting it.
    Dmuts really cool and I think he enjoys getting a little credit for his programming. :)
    Glad you took it in the spirit it was offered. ;)
     
  9. Mr.Blaze

    Mr.Blaze The Newbie Welcome Wagon

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    wow 462 views i didnt thhink it get this many intrested people but thx for every ones suport and trying to help me
     
  10. Prince_Serendip

    Prince_Serendip Registered Member

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    Hi Guys! MRBLAZE, thank you for posting all of those instructions, etc. I'll need them.

    Enough said.
     
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