ahhhhhhh im so frustrated with these guys i get better service talking too a 2 year old im not kiding i go to sighn up for platnium service in the middle of my sighn up i get booted off aol figures but aparently i filled up enough to have a free juno account not what i want so i go to upgrade it and all i gett is this order by credit card i want to order by check but i keep going to a page that wants me to put credit card info grrrrrrrrr and will not let me continue further ahhhhhhhhhhhh i e-mail these guys get run around check this out In response to your inquiry regarding check and money order payment, the information below should help you: Currently, Juno accepts checks or money orders for the following products: -- Juno Platinum 5 month package -- Juno Platinum 12 month package If you'd like to sign up for Juno Platinum with a check or money order, you will be able to pay $49.75 for 5 months, or $119.40 for 12 months. At this time, you will not be able to sign up for the month-to-month Platinum service with a check or money order. Juno is only able to accept payment with a major credit card for the Juno Platinum month-to-month service. To sign up for one of the Juno Platinum multi-month packages, please click on the link below: http://my.juno.com/nzplat/ptpage.html Thank you for your interest in Juno's products and services. _________________________________________ If you are a Platinum member and require personal assistance from a technical support agent, please visit our Web site by clicking on the link below: http://www.juno.com/support/pat/assist_billing.html NOTE: This service is available for Platinum members only. bull i got asked for a credit card algain i want to order by check it wont let me i keep going here https://my.juno.com/s/billing?request=logon&service_type=nzp_5for5&cf=pt Please enter your credit card information. Your information is secure. Click here to learn more. We accept Credit Card Number: Expiration Date: / see and i am not allow to go any further in less i enter a credit card how do you guys stay in buisness grrrrrrr gimme the real link to sighn up by check pleas We're sorry, unfortunately your request could not be processed. It looks like you may need more help than this Automated system can provide. Please do not reply to this e-mail, as you will not receive any further responses. If you would like to use Instant Answers again, go ahead and send a new e-mail message to instantanswers@support.juno.com. You should receive a response within five minutes! If you need personal assistance from one of our agents, you can visit our Web site at http://www.juno.com/support/pat to create your own Personal Assistance Ticket. You should receive a reply from one of our Customer Support agents in approximately one business day. NOTE: This service is only available for Platinum members. what is wrong with these people
I wish I could help Blaze, it certainly sounds like a mess. All I can suggest is to use a credit card, or if a family member lets you use theirs and you can pay them back I certainly feel for you though, its almost as though they dont want the extra business! I wish you well. Kev
yeah its wyrd why would they say you can pay by money order or check? i went to a page saying that clicked on a link and i got sent to the same dang page asking for credit card shrug shoulders dont make since
Why are Mr Blazes posts now all as a 'guest' ? does this mean he has cancelled his account here? (FanJ too )
I used Juno back in the 60's when I first got on the net. Not long after I invented the internet with my buddy Al Gore. My advice is this.. When stuff like this happens, stare dramatically off in the distance and say in a wise voice "I need a beer". Hope this helps. I don't own a credit card either so I run into the same problems when trying to order stuff online.
MR BLAZE, I have left some screen shots and detailed instruction on how to get your Juno Premium Pay by Check plan. See the GAV forums in the thread titled RESCUE MR. BLAZE Rescue MR BLAZE - Page 3 (bottom) http://forum.gladiator-antivirus.com/index.php?s=9939460fe37ac8769bb99d1f4250c582&act=ST&f=77&t=1057&st=30 Continued on Page 4 http://forum.gladiator-antivirus.com/index.php?s=9939460fe37ac8769bb99d1f4250c582&act=ST&f=77&t=1057&st=45 I hope that helps
Thank you, Tinribs This a.m. He has seen the instructions & screen shots I posted for him, and he is going to try it. I hope it works! Please let us know MR BLAZES. I had Juno premium for many years and it worked well for me It has had many improvments, the web-based mail feature is nice for sorting out undesirable messages easily. I also like the software for managing the e-mail I wish to keep. I have since switched ISPs but have kept my Juno basic and still use it and like it.
